CFPB · Diversified product mix
Columbus Finance Inc.
9 CFPB complaints · diversified mix (top product 33.3%) · top issue Improper use of your report.
Columbus Finance Inc.: top product "Vehicle loan or lease" is only 33.3% of 9 - multi-bucket mix. Timely 88.9% · relief 0%. Allegations, not findings.
- Diversified product mix
- +100% filings 2016 to 2025
CFPB relief outcome brief
CCDB company columbus-finance-inc
0% relief · 88.9% timely · 9 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Columbus Finance Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Columbus Finance Inc. complaint mix by product
- Vehicle loan 3 33.3% – 0% relief
- Credit reporting, 2 22.2% – 0% relief
- Debt collection 2 22.2% – 0% relief
- Credit reporting 1 11.1% – 0% relief
- Consumer Loan 1 11.1% – 0% relief
How Columbus Finance Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Consumer Loan | 1 |
Columbus Finance Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| OH | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 2 |
| Incorrect information on your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 2 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2017 | 3 | 100% |
| 2021 | 3 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Columbus Finance Inc. spreads across product buckets
Columbus Finance Inc.'s 9 logged complaints stay concentrated: only 1 state shows a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-05-27.
Columbus Finance Inc. answers 88.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Columbus Finance Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Columbus Finance Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Columbus Finance Inc. (88.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix