Columbus Finance Inc.
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Columbus Finance Inc. complaint mix by product
- Vehicle loan 3 33.3% – 0% relief
- Credit reporting, 2 22.2% – 0% relief
- Debt collection 2 22.2% – 0% relief
- Credit reporting 1 11.1% – 0% relief
- Consumer Loan 1 11.1% – 0% relief
How Columbus Finance Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| OH | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 2 |
| Incorrect information on your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 2 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2017 | 3 | 100% |
| 2021 | 3 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Columbus Finance Inc.
Columbus Finance Inc.'s 9 logged complaints stay concentrated: only 1 state shows a filing on record. 66.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2025-05-27.
Columbus Finance Inc. answers 88.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Columbus Finance Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Columbus Finance Inc. have?
9, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Columbus Finance Inc. respond to complaints on time?
88.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Columbus Finance Inc.?
"Improper use of your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.