CFPB · Single-product concentration

CLX Systems/ Westwood Management

11 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.

11 CFPB complaints

CLX Systems/ Westwood Management: 100% of 11 CFPB complaints sit in "Debt collection". Timely 18.2% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2015 to 2019

CFPB relief outcome brief

CCDB company clx-systems-westwood-management

0% relief · 18.2% timely · 11 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

CLX Systems/ WestwoodManagement (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among CLX Systems/ Westwood Management and nearest filing-volume peers

CLX Systems/ Westwood Management closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

CLX Systems/ Westwood Management scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

0 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

18.2% of complaints answered inside the CFPB 15-day window

Closed with explanation

0 / 100 percentile-benchmarked

9.1% of complaints closed with an explanation to the consumer

Most of CLX Systems/ Westwood Management's 11 filings include narrative text

72.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 18.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CLX Systems/ Westwood Management complaint mix by product

Total complaints: 11

CLX Systems/ Westwood Management complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 11 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 11 100.0% – 0% relief

How CLX Systems/ Westwood Management's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 11

Where CLX Systems/ Westwood Management complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MN
27.3% of this company's filings
MN3PA2NY2GA1TX1IN1CA1

CLX Systems/ Westwood Management falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2019
2
-33.3% vs 2015
1.522.533.5 20152016201720182019 2

Top States

State Complaints
MN 3
PA 2
NY 2
GA 1
TX 1
IN 1
CA 1

Top Issues

Issue Complaints
Communication tactics 4
Disclosure verification of debt 3
Attempts to collect debt not owed 1
Threatened to contact someone or share information improperly 1
Written notification about debt 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2015 3 66.7%
2016 2 0%
2017 2 0%
2018 2 0%
2019 2 0%

Source: CFPB Consumer Complaint Database

CLX Systems/ Westwood Management filings cluster in one product

CLX Systems/ Westwood Management's 11 logged complaints stay concentrated: only 7 states show a filing. 72.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-02-19.

CLX Systems/ Westwood Management answers 18.2% of complaints inside the CFPB's tracked window and closes 9.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CLX Systems/ Westwood Management.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CLX Systems/ Westwood Management: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CLX Systems/ Westwood Management (18.2% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration