CFPB · Single-product concentration
Citizens Debt relief LLC
46 CFPB complaints · 89.1% in "Debt or credit management" · top issue Didn't provide services promised.
Citizens Debt relief LLC: 89.1% of 46 CFPB complaints sit in "Debt or credit management". Timely 41.3% · relief 4.3%. Allegations, not findings.
- Single-product concentration
- +950% filings 2022 to 2026
CFPB relief outcome brief
CCDB company citizens-debt-relief-llc
4.3% relief · 41.3% timely · 46 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Cordoba Legal Group, PLLC. (4.7% relief)
Citizens Debt relief LLC closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Citizens Debt relief LLC's 46 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Citizens Debt relief LLC complaint mix by product
- Debt or 41 89.1% – 0% relief
- Debt collection 2 4.3% – 0% relief
- Credit reporting, 2 4.3% – 100% relief
- Payday loan, 1 2.2% – 0% relief
How Citizens Debt relief LLC's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 41 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Where Citizens Debt relief LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 19.6% of this company's filings
Citizens Debt relief LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21
- +950% vs 2022
Top States
| State | Complaints |
|---|---|
| CA | 9 |
| TX | 8 |
| NY | 7 |
| FL | 5 |
| PA | 3 |
| MI | 2 |
| AZ | 2 |
| WI | 2 |
| MT | 2 |
| NV | 1 |
| NM | 1 |
| SD | 1 |
| CO | 1 |
| NC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 30 |
| Problem with customer service | 4 |
| Charged upfront or unexpected fees | 4 |
| Unauthorized withdrawals or charges | 3 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
| Fraud or scam | 1 |
| Excessive fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 19 | 57.9% |
| 2026 | 21 | 9.5% |
Source: CFPB Consumer Complaint Database
Citizens Debt relief LLC filings cluster in one product
Citizens Debt relief LLC's 46 logged complaints stay concentrated: only 15 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-23.
Citizens Debt relief LLC answers 41.3% of complaints inside the CFPB's tracked window and closes 45.7% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Citizens Debt relief LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Citizens Debt relief LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 46.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 41.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Citizens Debt relief LLC (41.3% timely; 4.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration