Citizens Debt relief LLC
46 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Citizens Debt relief LLC complaint mix by product
- Debt or 41 89.1% – 0% relief
- Debt collection 2 4.3% – 0% relief
- Credit reporting, 2 4.3% – 100% relief
- Payday loan, 1 2.2% – 0% relief
How Citizens Debt relief LLC's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 41 |
| Debt collection | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 9 |
| TX | 8 |
| NY | 7 |
| FL | 5 |
| PA | 3 |
| MI | 2 |
| AZ | 2 |
| WI | 2 |
| MT | 2 |
| NV | 1 |
| NM | 1 |
| SD | 1 |
| CO | 1 |
| NC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 30 |
| Problem with customer service | 4 |
| Charged upfront or unexpected fees | 4 |
| Unauthorized withdrawals or charges | 3 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
| Fraud or scam | 1 |
| Excessive fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 19 | 57.9% |
| 2026 | 21 | 9.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Citizens Debt relief LLC
Citizens Debt relief LLC's 46 logged complaints stay concentrated: only 15 states show a filing on record. 50% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-23.
Citizens Debt relief LLC answers 41.3% of complaints inside the CFPB's tracked window and closes 45.7% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Citizens Debt relief LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Citizens Debt relief LLC have?
46, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Citizens Debt relief LLC respond to complaints on time?
41.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Citizens Debt relief LLC?
"Didn't provide services promised", filed under the "Debt or credit management" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.