Total complaints
57
Filed since 2013
57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
57 consumer complaints filed with the CFPB
This profile shows Charlottesville Bureau of Credits, Inc's complaint history from CFPB public records. 57 consumers have filed complaints since 2013. The company has a 82.5% timely response rate and has provided relief in 0% of cases.
Total complaints
57
Filed since 2013
Timely response
82.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Charlottesville Bureau of Credits, Inc's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 41 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
| State | Complaints |
|---|---|
| VA | 17 |
| MD | 10 |
| NC | 8 |
| TX | 4 |
| WV | 3 |
| NY | 3 |
| PA | 2 |
| FL | 2 |
| IA | 2 |
| CA | 1 |
| IL | 1 |
| AL | 1 |
| SC | 1 |
| GA | 1 |
| NJ | 1 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 12 |
| Disclosure verification of debt | 10 |
| Improper use of your report | 8 |
| False statements or representation | 5 |
| Written notification about debt | 5 |
| Attempts to collect debt not owed | 4 |
| Incorrect information on your report | 3 |
| Communication tactics | 2 |
| Improper contact or sharing of info | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Incorrect information on credit report | 1 |
| Fraud or scam | 1 |
| Managing the loan or lease | 1 |
| Problem with a purchase or transfer | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 7 | 100% |
| 2015 | 10 | 100% |
| 2016 | 8 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2019 | 6 | 100% |
| 2020 | 5 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 5 | 0% |
| 2023 | 2 | 0% |
| 2024 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Charlottesville Bureau of Credits, Inc has accumulated 57 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2024-07-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Charlottesville Bureau of Credits, Inc reports a 82.5% timely-response rate and has closed 82.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 21.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Charlottesville Bureau of Credits, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Charlottesville Bureau of Credits, Inc has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.
Charlottesville Bureau of Credits, Inc has a 82.5% timely response rate to CFPB complaints.
The most common issue reported against Charlottesville Bureau of Credits, Inc is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.