CFPB · Single-product concentration

Charlottesville Bureau of Credits, Inc

62 CFPB complaints · 75.8% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

62 CFPB complaints

Charlottesville Bureau of Credits, Inc: 75.8% of 62 CFPB complaints sit in "Debt collection". Timely 83.9% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2013 to 2024

CFPB relief outcome brief

CCDB company charlottesville-bureau-of-credits-inc

0% relief · 83.9% timely · 62 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Charlottesville Bureau of Cr…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Charlottesville Bureau of Credits, Inc and nearest filing-volume peers

Charlottesville Bureau of Credits, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 62 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 83.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Charlottesville Bureau of Credits, Inc complaint mix by product

Total complaints: 62

Charlottesville Bureau of Credits, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 62 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 47 complaints (75.8%), resolution 0.0% Debt collection 75.8% Credit reporting,: 8 complaints (12.9%), resolution 0.0% Credit reporting, 12.9% Credit reporting: 3 complaints (4.8%), resolution 0.0% Consumer Loan: 1 complaints (1.6%), resolution 0.0% Credit reporting: 1 complaints (1.6%), resolution 0.0% Money transfer,: 1 complaints (1.6%), resolution 0.0% Credit card: 1 complaints (1.6%), resolution 0.0%
  • Debt collection 47 75.8% 0% relief
  • Credit reporting, 8 12.9% 0% relief
  • Credit reporting 3 4.8% 0% relief
  • Consumer Loan 1 1.6% 0% relief
  • Credit reporting 1 1.6% 0% relief
  • Money transfer, 1 1.6% 0% relief
  • Credit card 1 1.6% 0% relief

How Charlottesville Bureau of Credits, Inc's 62 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 47
Credit reporting, credit repair services, or other personal consumer reports 8
Credit reporting or other personal consumer reports 3
Consumer Loan 1
Credit reporting 1
Money transfer, virtual currency, or money service 1
Credit card or prepaid card 1

Where Charlottesville Bureau of Credits, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
VA
30.6% of this company's filings
VA19MD12NC8TX5WV3NY3IA2FL2

Charlottesville Bureau of Credits, Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2024
2
-50% vs 2013
024681012 201320142015201620172018201920202021202220232024 2

Top States

State Complaints
VA 19
MD 12
NC 8
TX 5
WV 3
NY 3
IA 2
FL 2
PA 2
SC 1
AL 1
AE 1
CA 1
GA 1
NJ 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 13
Disclosure verification of debt 11
Improper use of your report 7
Attempts to collect debt not owed 7
Written notification about debt 6
False statements or representation 5
Incorrect information on your report 3
Improper contact or sharing of info 2
Communication tactics 2
Managing the loan or lease 1
Incorrect information on credit report 1
Took or threatened to take negative or legal action 1
Problem with a credit reporting company's investigation into an existing problem 1
Fraud or scam 1
Problem with a purchase or transfer 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 7 100%
2015 10 100%
2016 10 100%
2017 4 75%
2018 2 100%
2019 8 100%
2020 5 100%
2021 4 75%
2022 5 0%
2023 1 0%
2024 2 0%

Source: CFPB Consumer Complaint Database

Charlottesville Bureau of Credits, Inc filings cluster in one product

Charlottesville Bureau of Credits, Inc's 62 logged complaints stay concentrated: only 15 states show a filing. Only 35.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2024-07-28.

Charlottesville Bureau of Credits, Inc answers 83.9% of complaints inside the CFPB's tracked window and closes 85.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Charlottesville Bureau of Credits, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Charlottesville Bureau of Credits, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Charlottesville Bureau of Credits, Inc (83.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration