CFPB · Single-product concentration

Charleston Area Medical Center

55 CFPB complaints · 85.5% in "Debt collection" · top issue Attempts to collect debt not owed.

55 CFPB complaints

Charleston Area Medical Center: 85.5% of 55 CFPB complaints sit in "Debt collection". Timely 78.2% · relief 3.6%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2013 to 2026

CFPB relief outcome brief

CCDB company charleston-area-medical-center

3.6% relief · 78.2% timely · 55 filings · Debt collection

Nearest relief peer: Advance Bureau of Collections (3.6% relief)

Charleston Area Medical Cent…3.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Charleston Area Medical Center and nearest filing-volume peers

Charleston Area Medical Center closes 3.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 55 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 78.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Charleston Area Medical Center complaint mix by product

Total complaints: 55

Charleston Area Medical Center complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 55 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 47 complaints (85.5%), resolution 2.1% Debt collection 85.5% Credit reporting: 4 complaints (7.3%), resolution 0.0% Credit reporting 7.3% Credit reporting,: 4 complaints (7.3%), resolution 25.0% Credit reporting, 7.3%
  • Debt collection 47 85.5% 2% relief
  • Credit reporting 4 7.3% 0% relief
  • Credit reporting, 4 7.3% 25% relief

How Charleston Area Medical Center's 55 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 47
Credit reporting or other personal consumer reports 4
Credit reporting, credit repair services, or other personal consumer reports 4

Concentrated filing states for Charleston Area Medical Center

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
WV
90.9% of this company's filings
WV50OH3NJ1FL1

Charleston Area Medical Center rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
2
+100% vs 2013
05101520 2013201620182020202220242026 2

Top States

State Complaints
WV 50
OH 3
NJ 1
FL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 24
Written notification about debt 10
Incorrect information on your report 6
False statements or representation 5
Communication tactics 2
Cont'd attempts collect debt not owed 2
Took or threatened to take negative or legal action 2
Improper use of your report 1
Improper contact or sharing of info 1
Disclosure verification of debt 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2013 1 0%
2014 1 0%
2016 1 100%
2017 4 50%
2018 1 100%
2019 5 80%
2020 2 0%
2021 16 100%
2022 2 0%
2023 3 0%
2024 5 100%
2025 12 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

Charleston Area Medical Center filings cluster in one product

Charleston Area Medical Center's 55 logged complaints stay concentrated: only 4 states show a filing. Only 30.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-14.

Charleston Area Medical Center answers 78.2% of complaints inside the CFPB's tracked window and closes 94.5% with a written explanation. 3.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Charleston Area Medical Center.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Charleston Area Medical Center: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Charleston Area Medical Center (78.2% timely; 3.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration