CFPB · Narrative-heavy record
Century Finance, Inc.
22 CFPB complaints · 45.5% with narratives · top issue Incorrect information on your report.
Century Finance, Inc.: 45.5% of 22 filings include consumer narratives. Timely 81.8% · relief 0% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +300% filings 2015 to 2026
CFPB relief outcome brief
CCDB company century-finance-inc
0% relief · 81.8% timely · 22 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Century Finance, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Century Finance, Inc.'s 22 filings include narrative text
45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Century Finance, Inc. complaint mix by product
- Credit reporting 9 40.9% – 0% relief
- Credit reporting, 5 22.7% – 0% relief
- Debt collection 3 13.6% – 0% relief
- Vehicle loan 2 9.1% – 0% relief
- Payday loan, 2 9.1% – 0% relief
- Payday loan, 1 4.5% – 0% relief
How Century Finance, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Debt collection | 3 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Century Finance, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2015
Top States
| State | Complaints |
|---|---|
| NC | 22 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 7 |
| Improper use of your report | 6 |
| Managing the loan or lease | 2 |
| Communication tactics | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Disclosure verification of debt | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Problem when making payments | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2017 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 4 | 100% |
| 2025 | 4 | 100% |
| 2026 | 4 | 0% |
Source: CFPB Consumer Complaint Database
Century Finance, Inc.'s narrative-rich complaint ledger
Century Finance, Inc.'s 22 logged complaints stay concentrated: only 1 state shows a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-26.
Century Finance, Inc. answers 81.8% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Century Finance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Century Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Century Finance, Inc. (81.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record