CFPB · Single-product concentration
Cars America Inc.
19 CFPB complaints · 84.2% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Cars America Inc.: 84.2% of 19 CFPB complaints sit in "Debt collection". Timely 5.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1300% filings 2017 to 2026
CFPB relief outcome brief
CCDB company cars-america-inc
0% relief · 5.3% timely · 19 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Cars America Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Cars America Inc.'s 19 filings
Only 5.3% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cars America Inc. complaint mix by product
- Debt collection 16 84.2% – 0% relief
- Credit reporting 2 10.5% – 0% relief
- Vehicle loan 1 5.3% – 0% relief
How Cars America Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 1 |
Where Cars America Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 21.1% of this company's filings
Cars America Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +1300% vs 2017
Top States
| State | Complaints |
|---|---|
| GA | 4 |
| NC | 2 |
| TX | 2 |
| PA | 2 |
| OH | 2 |
| NY | 1 |
| FL | 1 |
| CA | 1 |
| MO | 1 |
| WV | 1 |
| MD | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 13 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2025 | 4 | 0% |
| 2026 | 14 | 0% |
Source: CFPB Consumer Complaint Database
Cars America Inc. filings cluster in one product
Cars America Inc.'s 19 logged complaints stay concentrated: only 12 states show a filing. Only 5.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-05-14.
Cars America Inc. answers 5.3% of complaints inside the CFPB's tracked window and closes 5.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cars America Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cars America Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 5.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cars America Inc. (5.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration