CFPB · Narrative-heavy record
Bristlecone, Inc.
34 CFPB complaints · 61.8% with narratives · top issue Attempts to collect debt not owed.
Bristlecone, Inc.: 61.8% of 34 filings include consumer narratives. Timely 11.8% · relief 5.9% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2015 to 2025
CFPB relief outcome brief
CCDB company bristlecone-inc
5.9% relief · 11.8% timely · 34 filings · Debt collection
Same-product relief peers
Nearest relief peer: Universal Account Servicing, LLC (5.9% relief)
Bristlecone, Inc. closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Bristlecone, Inc.'s 34 filings include narrative text
61.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bristlecone, Inc. complaint mix by product
- Debt collection 18 52.9% – 6% relief
- Payday loan, 5 14.7% – 0% relief
- Consumer Loan 3 8.8% – 33% relief
- Student loan 3 8.8% – 0% relief
- Credit reporting, 2 5.9% – 0% relief
- Credit card 2 5.9% – 0% relief
- Checking or 1 2.9% – 0% relief
How Bristlecone, Inc.'s 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Payday loan, title loan, or personal loan | 5 |
| Consumer Loan | 3 |
| Student loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 2 |
| Checking or savings account | 1 |
Where Bristlecone, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 14.7% of this company's filings
Bristlecone, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| NY | 5 |
| FL | 4 |
| CA | 3 |
| TX | 3 |
| VA | 3 |
| MN | 3 |
| NJ | 2 |
| MI | 1 |
| PA | 1 |
| KY | 1 |
| VT | 1 |
| RI | 1 |
| UT | 1 |
| DC | 1 |
| IL | 1 |
| OH | 1 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 7 |
| False statements or representation | 4 |
| Incorrect information on your report | 3 |
| Taking out the loan or lease | 2 |
| Charged fees or interest you didn't expect | 2 |
| Communication tactics | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a lender or other company charging your account | 1 |
| Electronic communications | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Managing the loan or lease | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Getting the loan | 1 |
| Written notification about debt | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Getting a loan | 1 |
| Dealing with your lender or servicer | 1 |
| Advertising and marketing, including promotional offers | 1 |
| Problem getting a card or closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 2 | 0% |
| 2018 | 10 | 0% |
| 2019 | 8 | 0% |
| 2020 | 5 | 0% |
| 2021 | 1 | 0% |
| 2022 | 2 | 0% |
| 2023 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Bristlecone, Inc.'s narrative-rich complaint ledger
Bristlecone, Inc.'s 34 logged complaints stay concentrated: only 17 states show a filing. 61.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-03-12.
Bristlecone, Inc. answers 11.8% of complaints inside the CFPB's tracked window and closes 5.9% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bristlecone, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bristlecone, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 34.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 11.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bristlecone, Inc. (11.8% timely; 5.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record