CFPB · Diversified product mix
BorrowersFirst, Inc.
14 CFPB complaints · diversified mix (top product 28.6%) · top issue Managing the loan or lease.
BorrowersFirst, Inc.: top product "Consumer Loan" is only 28.6% of 14 - multi-bucket mix. Timely 78.6% · relief 0%. Allegations, not findings.
- Diversified product mix
- +33.3% filings 2016 to 2017
CFPB relief outcome brief
CCDB company borrowersfirst-inc
0% relief · 78.6% timely · 14 filings · Consumer Loan
Same-product relief peers
Nearest relief peer: Condor Capital Corp (0% relief)
BorrowersFirst, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of BorrowersFirst, Inc.'s 14 filings include narrative text
78.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BorrowersFirst, Inc. complaint mix by product
- Consumer Loan 4 28.6% – 0% relief
- Payday loan, 4 28.6% – 0% relief
- Debt collection 3 21.4% – 0% relief
- Payday loan 1 7.1% – 0% relief
- Credit card 1 7.1% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How BorrowersFirst, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 4 |
| Payday loan, title loan, or personal loan | 4 |
| Debt collection | 3 |
| Payday loan | 1 |
| Credit card | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where BorrowersFirst, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- RI
- 21.4% of this company's filings
BorrowersFirst, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 8
- +33.3% vs 2016
Top States
| State | Complaints |
|---|---|
| RI | 3 |
| PA | 2 |
| FL | 2 |
| IL | 1 |
| NJ | 1 |
| AZ | 1 |
| LA | 1 |
| CA | 1 |
| WA | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 2 |
| Communication tactics | 2 |
| Problem when making payments | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Taking out the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Applied for loan/did not receive money | 1 |
| Identity theft / Fraud / Embezzlement | 1 |
| Incorrect information on your report | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 6 | 66.7% |
| 2017 | 8 | 87.5% |
Source: CFPB Consumer Complaint Database
BorrowersFirst, Inc. spreads across product buckets
BorrowersFirst, Inc.'s 14 logged complaints stay concentrated: only 10 states show a filing. 78.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2017-12-19.
BorrowersFirst, Inc. answers 78.6% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BorrowersFirst, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for BorrowersFirst, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for BorrowersFirst, Inc. (78.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix