CFPB · Diversified product mix
Automotive Services Finance, Inc.
18 CFPB complaints · diversified mix (top product 27.8%) · top issue Incorrect information on your report.
Automotive Services Finance, Inc.: top product "Debt collection" is only 27.8% of 18 - multi-bucket mix. Timely 83.3% · relief 33.3%. Allegations, not findings.
- Diversified product mix
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company automotive-services-finance-inc
33.3% relief · 83.3% timely · 18 filings · Debt collection
Same-product relief peers
Nearest relief peer: Merchants and Medical Credit Corporation, Inc. (33.4% relief)
Automotive Services Finance, Inc. closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Automotive Services Finance, Inc.'s 18 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Automotive Services Finance, Inc. complaint mix by product
- Debt collection 5 27.8% – 40% relief
- Credit reporting, 5 27.8% – 40% relief
- Consumer Loan 4 22.2% – 50% relief
- Credit reporting 2 11.1% – 0% relief
- Vehicle loan 2 11.1% – 0% relief
How Automotive Services Finance, Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Consumer Loan | 4 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 2 |
Concentrated filing states for Automotive Services Finance, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 44.4% of this company's filings
Automotive Services Finance, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| VA | 8 |
| GA | 3 |
| MD | 1 |
| CA | 1 |
| AE | 1 |
| FL | 1 |
| NC | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 2 |
| Managing the loan or lease | 2 |
| Attempts to collect debt not owed | 2 |
| Communication tactics | 1 |
| Disclosure verification of debt | 1 |
| Taking out the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2016 | 3 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2019 | 4 | 75% |
| 2022 | 2 | 50% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Automotive Services Finance, Inc. spreads across product buckets
Automotive Services Finance, Inc.'s 18 logged complaints stay concentrated: only 8 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-07.
Automotive Services Finance, Inc. answers 83.3% of complaints inside the CFPB's tracked window and closes 61.1% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Automotive Services Finance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Automotive Services Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 83.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Automotive Services Finance, Inc. (83.3% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix