CFPB · Mid-pack CFPB posture
Arete Financial Group
71 CFPB complaints · 21 states · top issue Dealing with your lender or servicer.
Arete Financial Group has 71 consumer complaints in the CFPB public database. Timely response is 9.9%; 4.2% closed with relief; top product Student loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2018 to 2021
CFPB relief outcome brief
CCDB company arete-financial-group
4.2% relief · 9.9% timely · 71 filings · Student loan
Same-product relief peers
Nearest relief peer: First Associates Loan Servicing LLC (4.6% relief)
Arete Financial Group closes 4.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 71 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Arete Financial Group complaint mix by product
- Student loan 31 43.7% – 10% relief
- Debt collection 21 29.6% – 0% relief
- Money transfer, 12 16.9% – 0% relief
- Credit reporting, 6 8.5% – 0% relief
- Payday loan, 1 1.4% – 0% relief
How Arete Financial Group's 71 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 31 |
| Debt collection | 21 |
| Money transfer, virtual currency, or money service | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Payday loan, title loan, or personal loan | 1 |
Where Arete Financial Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 15.5% of this company's filings
Arete Financial Group complaints by year
Annual filing volume from the CFPB public database
- 2021
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| FL | 11 |
| NY | 11 |
| CA | 8 |
| NC | 5 |
| TX | 4 |
| MI | 3 |
| AZ | 3 |
| MD | 3 |
| VA | 3 |
| PA | 2 |
| MO | 2 |
| NM | 1 |
| KY | 1 |
| OH | 1 |
| AK | 1 |
| GA | 1 |
| WV | 1 |
| MA | 1 |
| CO | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 28 |
| False statements or representation | 17 |
| Fraud or scam | 11 |
| Struggling to repay your loan | 3 |
| Attempts to collect debt not owed | 2 |
| Confusing or misleading advertising or marketing | 2 |
| Confusing or missing disclosures | 2 |
| Problem when making payments | 1 |
| Incorrect information on your report | 1 |
| Excessive fees | 1 |
| Communication tactics | 1 |
| Written notification about debt | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 0% |
| 2019 | 36 | 19.4% |
| 2020 | 33 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Arete Financial Group
Arete Financial Group's 71 logged complaints stay concentrated: only 21 states show a filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2021-07-08.
Arete Financial Group answers 9.9% of complaints inside the CFPB's tracked window and closes 11.3% with a written explanation. 4.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Arete Financial Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Arete Financial Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 71.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 9.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Arete Financial Group (9.9% timely; 4.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture