CFPB · Single-product concentration
Sentry Recovery and Collections, Inc.
463 CFPB complaints · 82.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Sentry Recovery and Collections, Inc.: 82.7% of 463 CFPB complaints sit in "Debt collection". Timely 92.4% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +2620% filings 2013 to 2026
CFPB relief outcome brief
CCDB company sentry-recovery-and-collections-inc
0.6% relief · 92.4% timely · 463 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Corp Solutions Inc. (0.6% relief)
Sentry Recovery and Collections, Inc. closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Sentry Recovery and Collections, Inc. scores strongest on closed with explanation (96/100 percentile-benchmarked) and weakest on relief provided (3/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
3 / 100 percentile-benchmarked
0.6% of complaints closed with relief to the consumer
Timely response
87 / 100 percentile-benchmarked
92.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.8% of complaints closed with an explanation to the consumer
How 463 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sentry Recovery and Collections, Inc. complaint mix by product
- Debt collection 383 82.7% – 1% relief
- Credit reporting 69 14.9% – 0% relief
- Credit reporting, 11 2.4% – 0% relief
How Sentry Recovery and Collections, Inc.'s 463 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 383 |
| Credit reporting or other personal consumer reports | 69 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
Concentrated filing states for Sentry Recovery and Collections, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NV
- 56.4% of this company's filings
Sentry Recovery and Collections, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 136
- +2620% vs 2013
Top States
| State | Complaints |
|---|---|
| NV | 261 |
| CA | 95 |
| TX | 17 |
| FL | 15 |
| GA | 8 |
| AZ | 7 |
| IL | 6 |
| NY | 5 |
| OH | 5 |
| WA | 4 |
| PA | 3 |
| NC | 3 |
| MN | 3 |
| VA | 3 |
| MO | 3 |
| MA | 2 |
| CO | 2 |
| IN | 2 |
| UT | 1 |
| ND | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 185 |
| Written notification about debt | 65 |
| Incorrect information on your report | 46 |
| False statements or representation | 42 |
| Took or threatened to take negative or legal action | 34 |
| Cont'd attempts collect debt not owed | 23 |
| Improper use of your report | 19 |
| Communication tactics | 18 |
| Disclosure verification of debt | 11 |
| Problem with a company's investigation into an existing problem | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Improper contact or sharing of info | 2 |
| Identity theft protection or other monitoring services | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 14 | 100% |
| 2015 | 16 | 100% |
| 2016 | 9 | 88.9% |
| 2017 | 9 | 100% |
| 2018 | 14 | 100% |
| 2019 | 11 | 100% |
| 2020 | 19 | 100% |
| 2021 | 20 | 100% |
| 2022 | 23 | 91.3% |
| 2023 | 36 | 94.4% |
| 2024 | 41 | 95.1% |
| 2025 | 110 | 83.6% |
| 2026 | 136 | 92.6% |
Source: CFPB Consumer Complaint Database
Sentry Recovery and Collections, Inc. filings cluster in one product
Sentry Recovery and Collections, Inc.'s 463 logged complaints stay concentrated: only 36 states show a filing. Only 32% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.
Sentry Recovery and Collections, Inc. answers 92.4% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sentry Recovery and Collections, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sentry Recovery and Collections, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 463.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sentry Recovery and Collections, Inc. (92.4% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration