CFPB · Single-product concentration

Account Outsourcing Group, LLC

6 CFPB complaints · 100% in "Debt collection" · top issue Improper contact or sharing of info.

6 CFPB complaints

Account Outsourcing Group, LLC: 100% of 6 CFPB complaints sit in "Debt collection". Timely 16.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -75% filings 2016 to 2018

CFPB relief outcome brief

CCDB company account-outsourcing-group-llc

0% relief · 16.7% timely · 6 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Account Outsourcing Group, L…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Account Outsourcing Group, LLC and nearest filing-volume peers

Account Outsourcing Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 16.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Account Outsourcing Group, LLC complaint mix by product

Total complaints: 6

Account Outsourcing Group, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 6 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 6 100.0% 0% relief

How Account Outsourcing Group, LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 6

Where Account Outsourcing Group, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
33.3% of this company's filings
CA2GA1PA1NY1FL1

Account Outsourcing Group, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2018
1
-75% vs 2016
012345 201620172018 1

Top States

State Complaints
CA 2
GA 1
PA 1
NY 1
FL 1

Top Issues

Issue Complaints
Improper contact or sharing of info 2
Communication tactics 1
Cont'd attempts collect debt not owed 1
Attempts to collect debt not owed 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2016 4 25%
2017 1 0%
2018 1 0%

Source: CFPB Consumer Complaint Database

Account Outsourcing Group, LLC filings cluster in one product

Account Outsourcing Group, LLC's 6 logged complaints stay concentrated: only 5 states show a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2018-08-23.

Account Outsourcing Group, LLC answers 16.7% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper contact or sharing of info."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Account Outsourcing Group, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Account Outsourcing Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Account Outsourcing Group, LLC (16.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration