Total complaints
8
Filed since 2020
2026 data Public-data reference. official source
ACCESS LOAN COMPANY
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows ACCESS LOAN COMPANY's complaint history from CFPB public records. 8 consumers have filed complaints since 2020. The company has a 62.5% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
62.5%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
2020
Since
Timely response
62.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 62.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
ACCESS LOAN COMPANY complaint mix by product
- Credit reporting 3 37.5% – 0% relief
- Debt collection 3 37.5% – 0% relief
- Payday loan, 1 12.5% – 0% relief
- Credit reporting, 1 12.5% – 0% relief
How ACCESS LOAN COMPANY's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 3 |
| Debt collection | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Attempts to collect debt not owed | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Improper use of your report | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 1 | 0% |
| 2022 | 1 | 100% |
| 2024 | 4 | 50% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ACCESS LOAN COMPANY
ACCESS LOAN COMPANY has accumulated 8 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2025-10-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ACCESS LOAN COMPANY reports a 62.5% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ACCESS LOAN COMPANY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ACCESS LOAN COMPANY have?
ACCESS LOAN COMPANY has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ACCESS LOAN COMPANY respond to complaints on time?
ACCESS LOAN COMPANY has a 62.5% timely response rate to CFPB complaints.
What is the most common complaint about ACCESS LOAN COMPANY?
The most common issue reported against ACCESS LOAN COMPANY is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.
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