CFPB · Coded-category record
Access Loan Company
8 CFPB complaints · mostly coded fields (0% narrative) · top issue Incorrect information on your report.
Access Loan Company: only 0% of 8 filings carry narrative text, mostly coded fields. Timely 62.5% · relief 0%. Allegations, not findings.
- Coded-category record
- 0% filings 2020 to 2025
CFPB relief outcome brief
CCDB company access-loan-company
0% relief · 62.5% timely · 8 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Access Loan Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Access Loan Company complaint mix by product
- Credit reporting 3 37.5% – 0% relief
- Debt collection 3 37.5% – 0% relief
- Payday loan, 1 12.5% – 0% relief
- Credit reporting, 1 12.5% – 0% relief
How Access Loan Company's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 3 |
| Debt collection | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Access Loan Company complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| GA | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Attempts to collect debt not owed | 2 |
| Improper use of your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 1 | 0% |
| 2022 | 1 | 100% |
| 2024 | 4 | 50% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Access Loan Company's coded-category complaint ledger
Access Loan Company's 8 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2025-10-26.
Access Loan Company answers 62.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Access Loan Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Access Loan Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 62.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Access Loan Company (62.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record