CFPB · Single-product concentration
Access Capital Services, Inc.
32 CFPB complaints · 87.5% in "Debt collection" · top issue False statements or representation.
Access Capital Services, Inc.: 87.5% of 32 CFPB complaints sit in "Debt collection". Timely 59.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2015 to 2024
CFPB relief outcome brief
CCDB company access-capital-services-inc
0% relief · 59.4% timely · 32 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Access Capital Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Access Capital Services, Inc.'s 32 filings include narrative text
56.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Access Capital Services, Inc. complaint mix by product
- Debt collection 28 87.5% – 0% relief
- Credit reporting, 3 9.4% – 0% relief
- Prepaid card 1 3.1% – 0% relief
How Access Capital Services, Inc.'s 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 28 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Prepaid card | 1 |
Concentrated filing states for Access Capital Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 78.1% of this company's filings
Access Capital Services, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 25 |
| TX | 3 |
| DC | 1 |
| ME | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 6 |
| Attempts to collect debt not owed | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Written notification about debt | 5 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Communication tactics | 2 |
| Unexpected or other fees | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2016 | 2 | 0% |
| 2017 | 7 | 57.1% |
| 2018 | 5 | 60% |
| 2019 | 6 | 66.7% |
| 2020 | 5 | 80% |
| 2021 | 4 | 100% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Access Capital Services, Inc. filings cluster in one product
Access Capital Services, Inc.'s 32 logged complaints stay concentrated: only 5 states show a filing. 56.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-07-24.
Access Capital Services, Inc. answers 59.4% of complaints inside the CFPB's tracked window and closes 96.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Access Capital Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Access Capital Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 32.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 59.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Access Capital Services, Inc. (59.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration