2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 1.2K–1.3K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
we update the item as you have requested or delete the information 2
we used this statement along with providing bank statements during the appeal process 1
we waited over 30 days for you to respond before credit reporting the account on XX/XX/XXXX. NCB received your first dispute and request for debt validation on XX/XX/XXXX. Prior to your current complaint 1
we walked away with peanuts. Now 1
we want the difference in the APR refunded for XXXX and possibly XXXX. However 1
we want to immediately close the account and wire the total credits to the XXXX XXXX account. The banker walked out and returned with his superior. The superior expressed that she needed to again verify funds. After a small wait time 1
we want to make sure that we are addressing your questions and concerns accurately. Due to the complex nature of your inquiry we need you to speak with XXXX of our Customer Service XXXX. Please call toll free at XXXX. Monday XXXX XXXX. to XXXX XXXX. 1
we wanted to open XXXX phone lines for me and my husband 1
We wanted to request your attention on some recent matters that have been needing some attention & are leading to possible erosion of transparency within the financial system. I've previously talked with you on these concerns 1
we went back and forth until I was escalated to a higher-tier support who finally did acknowledge the transaction existed 1
we went from awesome coverage to none. I spend about a month on calls with XXXX have engineers look at issues. In the end they sent me this device ( FREE of Charge because I was a valued customer ) with no disclosures 1
we went through the entire scenario and XXXX said 1
we went through the self-attestation income questions ( this was the second time I have done this ) and she confirmed that my monthly SAVE payment should be {$330.00}. She told me that she submitted the request to have this changed and to wait XXXX business days. 1
we were able to confirm that the service provided by XXXX XXXX was fully covered by insurance and would have been paid timely if in fact XXXX XXXX would have submitted the claim correctly 1
we were able to credit your account a total of {$99.00}. We also credited your account for any interest charges and fees related to your claim. On XX/XX/XXXX 1
we were able to get an extension from the XXXX XXXX company. 1
we were able to get past them and get to where we are now 1
we were able to log into my account along with the chat person. The fake support person on the phone knew of my long account history and proceeded to tell me that for IRS reasons 1
we were able to successfully have this creditor removed from my file after several rounds of credit disputes. 1
we were able to win 2 of them in dispute. 1
we were about to move to Montana to assist in end of life care for XXXX family members. My husband decided we should just pull out of Wells Fargo completely 1
we were advised that if we did not raise the credit scores 1
we were advised that our account could not be located by either our phone or our loan numbers. We remained on hold until XXXX ( EST ) with no assistance received. We subsequently called again on XX/XX/XXXX at XXXX ( EST ) we spoke with 1
we were advised to get a police report 1
we were again contacted by Plaza 's collections department as if we are somehow delinquent borrowers. The 'person in authority ' I made time to talk to was suddenly in a meeting and couldn't be disturbed. '' Then they hung up again after more than two hours spent on hold with intermittent transfers. 1
we were apparently trying to make sure it happened a fourth time rather than have the problem with the uncancelable transfer stopped. 1
we were asked for another verification of employment 1
we were assured the policies were appropriate. A few weeks later 1
we were came up with the additional money ; only to find out we did NOT have a mortgage approval-and never did. According to information discovered much later 1
we were completely taken in by XXXX '' and all his kind words of reassurance because we had plenty to worry about. As he opened the account to finish verifying it ' 1
we were contacted by XXXX XXXX and after explaining our situation they suggested we complete a loan modification. During the modification we were instructed to make partial payments until it was completed. We kept making the partial payments until XX/XX/XXXX 1
we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING 1
we were denied. 1
we were diligently trying to get the best terms and close on our new dream home. When we complained to XXXX 1
we were disconnected. At this point 1
we were disgusted. No one from XXXX XXXX has contacted us since this incident occurred.,,FORD MOTOR CREDIT CO.,FL,34212,,Consent provided,Web,2018-08-15,Closed with explanation,Yes,N/A,2989637 1
we were ecstatic 1
we were evicted. Moreover 1
we were explicitly told 1
we were forced into the unfortunate situation where we had to decide which bills to pay 1
we were forced to refinance the Title loan and received another {$550.00} from Title Max. The balance we were now required to pay was {$1200.00} which included a additional XXXX XXXX XXXX XXXX Pawn Pledge Fee ''??!! as stated in the Payment History print out I requested from Title Max Since the inception of this loan in XX/XX/XXXX 1
we were guaranteed multiple times by the Loan Officer and Loan Processor on a recorded line that AmeriSave would extend the original loan terms as they were solely responsible for the delays. 1
we were ignorant to believe that banks do n't make mistakes 1
we were in a pandemic situation and international travel was not even possible! Yet after some sort of investigation 1
we were in active communication/correspondence the whole time ) I also have the right to have a full transcript of the notes that XXXX XXXX XXXX and other Shellpoint 1
we were in an active CHXXXX Bankruptcy 1
we were informed that his XXXX was not working and therefore his life expectancy was less XXXX. I had forgotten to do many things during that time ( including obtaining my husband 's signature on my IBR application ) 1
we were informed that the money could not be found 2
we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore 1
we were informed that we could pay via XXXX Mr. Cooper failed to inform us about 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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