Total complaints
1
Filed since To d
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's complaint history from CFPB public records. 1 consumers have filed complaints since To d. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To d
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| no notice of denial or no correspondence addressing any of the grounds for appeal. XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| INC.,CA,92020,,Consent provided,Web,2017-07-03,Closed with explanation,Yes,N/A,2564930 | 1 |
| Issue | Complaints |
|---|---|
| had never receive any information in writing from SPS referencing our appeal most specifically we had never been informed that our appeal had been denied before beginning foreclosure activities which I believe is directly against CFPB regulations regarding fair and honest dealing with homeowners. His response was that the appeal had been denied and when I asked him on what grounds | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To d, and the most recent logged activity is To date : , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "no notice of denial or no correspondence addressing any of the grounds for appeal. XXXX XXXX", and the single most common underlying issue is "had never receive any information in writing from SPS referencing our appeal most specifically we had never been informed that our appeal had been denied before beginning foreclosure activities which I believe is directly against CFPB regulations regarding fair and honest dealing with homeowners. His response was that the appeal had been denied and when I asked him on what grounds".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING has a 0% timely response rate to CFPB complaints.
The most common issue reported against we were denied us the ability to pursue other options in timely basis which leads us to believe were being dual tracked.,Company believes it acted appropriately as authorized by contract or law,SELECT PORTFOLIO SERVICING is "had never receive any information in writing from SPS referencing our appeal most specifically we had never been informed that our appeal had been denied before beginning foreclosure activities which I believe is directly against CFPB regulations regarding fair and honest dealing with homeowners. His response was that the appeal had been denied and when I asked him on what grounds" in the "no notice of denial or no correspondence addressing any of the grounds for appeal. XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.