2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 1.2K–1.2K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
we should have gotten a refund but that there is nothing that she can do for us now and she urged us to pass this along to consumer protection agencies. 1
we should have greater rights as to who owns our debt 1
we should have one completed ourselves 1
we shouldnt have opened a new account when we received your second dispute in XX/XX/XXXX. The second account was closed on XX/XX/XXXX. Both accounts are closed at this time. 1
we show that the amounts we paid equal the amounts we owe as of XX/XX/XXXX '. Customer Service saw our issue and promised a returned call by a manager. Finally 4
we show that you have met the requirements to earn the {$99.00} statement credit. Regrettably 1
we signed our paperwork. 1
we signed the form which only allowed us to cancel XXXX of the items in question ( he said that only XXXX of the items in question could be cancelled ). As of today XX/XX/XXXX 1
we sit on hold in upwards of an hour-and-a-half 1
we sold the house in question in XXXX XXXX and Fidelity National Title is pushing the matter off on to the buyer 's title company ( they had nothing to do with this matter ). There are no 1
we sold your tickets 1
we specifically declined overdraft protection when we opened the account. She just kept saying that the fraud department said we authorized everything 1
we spoke and here are the reasons I was given even though my credit score was XXXX and I had $ $ in the bank and could pay off all the bills indicated from my credit report : Debt to ratio income Lease started in XX/XX/XXXX 1
we spoke on XX/XX/XXXX 1
we spoke with XXXX XXXX ( senior customer solutions XXXX ). XXXX asked him some questions including if there was a charge off 1
we started receiving advertisement for LAWYERS 1
we still do not know the true reason why Chase closed our account and denied us access to our {$40000.00} for over 21 days. Not have access to our {$40000.00} presented us with a financial hardship 1
we still had not received any mail statements and sent an email to the manager to confirm this was the final balance because we wanted to avoid future issues and asked how we could pay the balance through a voicemail and email.We did not receive a reply to the phone call or email and sent an additional email follow-up on XX/XX/XXXX to the manager and apartment email address and again got no response. We then sent an additional follow-up on XX/XX/XXXX 1
we still have not received any corrected Closing Disclosure. XXXX XXXX called this evening around 6 pm and left a voice mail while we were eating dinner and his message was he wanted to touch base so we can see if we can figure things out so we can get on the same page ''!! We called him back but received his voicemail. We followed up with an email saying that if we don't receive a correct Closing Disclosure by XX/XX/XXXX 1
we still have received nothing in writing to this effect. We're told that a letter was sent when the freezing took place 1
we still made sure to keep up with our obligations. During our financial turmoil 2
we still owe the almost XXXX. My wife was informed that we are going to just go down the same path again if we dont try to pay this XXXX off. We will just keep compounding it and we are not going to catch up. This is outrageous. How did this happen? 1
we still were conditionally approved and were still waiting on final underwriter approval the day before our closing. 1
we stopped at the next Bank of America that we could find 1
we strongly encourage you to reach out to the company who received your credit report to find out whether they have opened an account in your name. '' The company can then investigate and 2
we submit this brief in further support of our dispute with XXXX. 1
we submitted another forbearance request. 1
we submitted documentation multiple times with XXXX. We would get confirmation in 24 hours ; but then the package would be lost in their system when we called back to check on the progress. When a package of information was sent 1
we submitted new bank statements in order to expedite process of SPS asking for this and waiting for a response. 1
we sue debt collectors and debt collection law firms in Federal District Court for violations of the FDCPA.Violating Confidentiality Agreements. Confidentiality agreements ( also called non-disclosure agreements 2
we suggest filing a police report. Temporarily moving these accounts to a fraudulent status does not satisfy NCAs require to provide proof of debt. NCA has repeatedly failed to provide proof and appears to be trying to cover up their actions will shady maneuvers. I did not ask to have these accounts put into a temporary fraudulent state. I asked that NCA provide a validation of debt that shows a signature 1
we suspended your Account as permitted under the Holds and Limitations section of the User Agreement. We notified you of this action through email the same day and requested that you provide a photo ID 1
we talk for a couple minutes 1
we talked to three or four people after initially calling the Customer Claims hotline again. Finally my wife was able to speak to someone who stated 1
we the consumer and the tax payers bailed the banks out for issueing undocumented loans fraudulant activities to begin with 1
we then delete or modify that information 3
WE THOUGHT IT WAS WRITTEN OFF/FORGIVEN!!!******* 1
we told her XXXX XXXX was working through a Student Loan issue which was holding up our loan. The student loan issue was that I had not been out of school long enough to pay on the loans yet but XXXX XXXX was working with underwriting to determine whether or not that would have to estimate a minimum monthly payment for each student loan or not. XXXX never said anything to use about student loans 1
we told him XXXX minutes. It took him nearly an hour. 1
we took action against the builder to hold them accountable and instructed Citizens Bank to make no further payments to the builder without our express authorization. 1
we took the car for a one mile test drive no problem found at this time 1
we tried again 1
we tried numerous times in numerous ways to provide correct information and to follow proper protocol to avoid nonpayment and confusion 1
we tried rescheduling the 1on1 coaching call on Monday 1
we tried to close the account again and received the same message to contact customer support. 1
we tried to get out account reinstated to regular '' statements 1
we tried to reach XXXX XXXX and XXXX XXXX. We often end up recounting our case to a backup contact in their group.We asked what the specifics they are seeking to conclude their research. The back-ups typically state that they will pass on a message to have either on call us back. We often take the lead to follow up on as we do not hear from them within the promised 24 hours stated on their phone system. 1
we tried trading in the vehicle but its now worth XXXX its a XXXX XXXX XXXX great shape 80 thous miles I would be upside down still by XXXX still Ill be paying this car until Im XXXX and Im only XXXX how can they get away with robbing us there are no other options but scamming us 1
we turned it over to them ''. I asked if they hired XXXX and XXXX 1
we unable to find your account. Contact customer service ''. I called customer service and was told my balance was negative {$200.00} and the check I deposited would be on hold until XXXX. I asked why my account was negative when I was told I had {$240.00} available and the customers service XXXX said the bank extended available funds to me as a courtesy and that the funds that I spent aren't really available and were be held against the check until it clears. 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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