2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 1.3K–1.3K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
we were made aware that XXXX is not registered with the XXXX and can not legally represent us or submit our application as that would be a violation of immigration law 2
we were moved to the room with a working camera and then signed papers and answered the questions 1
we were n't able to conclude that this was fraudulent activity. '' Therefore 1
we were never able to obtain the payoff letter for the partial claim and our refi fell through. I was even specifically told by our lender 1
we were never late on a single payment and had great credit. Now we are ruined. It feels predatory and like fraud. Please help. We were both government employees with the military and HUD. Please Help!,,Village Capital & Investment LLC,OH,454XX,Older American 1
we were not able to actually talk to someone. The back office was somehow able to see the image and verify the address. Back office removed the block 1
we were not able to make a larger payment 1
we were not able to sign the loan and once I had a chance to look over the loan we decided that the loan was not right for us. 1
we were not even allowed to open any window to get fresh air ( see complaints of items not listed in the contract ). I had a XXXXXXXX XXXX done on XX/XX/XXXX ( 2 weeks after leaving the rental property ) as my breathing has been hindered since staying in the rental home and my condition 1
we were not offered an opportunity or instructed to complete a final walk-through inspection. We were not provided with any type of direction or checklist. Unfortunately 1
we were not offered any assistance in understanding the documents that we were given or any help working through the legalese. 1
we were notified by the XXXX State Attorney General 's office of the indictment and conviction of our Attorney. XXXX refused to allow payments to resume. 1
we were notified that this transaction was also denied. 1
we were only able to make 2 of the 3 trial payments prior to dropping out of the program. 1
we were placed on hold indefinitely.,,BSI Financial Holdings 1
we were promised a manager would call within 24 hours. In total we were promised four times a manager would call ( after no one called with XXXX hours - we were promised a manager would call by XXXX 1
we were ready to go. Once our permits were issued 1
we were reassured that everything was fine 1
we were shocked to find that SPS reported us late in XXXX 1
we were stone walled 1
we were stranded to the end. 1
we were stunned. It was not what we had been led to believe we were getting. Moreover 1
we were supposed to receive the written analysis 1
we were surprised when we received another notification of impending arbitration for a second case. I promptly communicated with XXXX XXXX 1
we were then advised that we needed a reinstatement letter ( this was never previously mentioned ) and also told that the person who gave us the amount due over the phone should not have done that because we were into another month and the amount changed ( month changed after the received full payment ). I argued that I have been trying to pay them since XX/XX/XXXX and was told its not their problem. 1
we were thriving and financially sound organization. 1
we were to be out the repair costs until Shellpoint people deemed the work was done to their satisfaction 1
we were told by Barclay that it would take 3 to 5 business days to verify the external account. We were livid! It takes XXXX less than a day to verify bank accounts. So 1
we were told by Flagstar that we were two months behind in payments after previously being told not to pay 1
we were told by OCWEN to stop any further and future actions on this property. That XXXX a XXXX XXXX 1
we were told multiple times that this could be done! And that requests were in to generate a relevant letter. 1
we were told that BoA 's appointed travel agent '' could n't find the flight '' on their system. Troublingly 1
we were told that Citi had notified us by mail the reasons for the closure 1
we were told that if we made XXXX months of good-faith payments 1
we were told that the only way to keep the features of the old account was to sign a statement saying we did not hold the bank liable for any future fraud. 1
we were told that there was a glitch in their computer system and that we are paid in full 1
we were told that these opportunities were rare and time-sensitive. 1
we were told that we would not receive any interest for this {$100000.00} check that is in now on their account ledger 1
we were told the issue was being resolved and they would call us back with a check number '' since the taxes were now being paid individually vs as a group. We were told there are no supervisors 1
we were told there were none the only way to make a complaint is through the telephone. 1
we were told XXXX/XXXX/15 that We got extremely busy over the last 5 months which has caused tremendous delays. '' Following that 1
we were transferred to the correct department and the woman gave us the same answer as all the other people we spoke with 1
we were unable to close by the original deadline and eventually 1
we were unable to complete the three way call and eventually disconnected. It is now the XXXX in the afternoon ( the entire morning was spent on the phone with capital one 1
we were unable to establish direct contact. You submitted a dispute for the {$1200.00} deposit on XX/XX/XXXX and after the review was completed the dispute resulted in your favor bringing the {$1200.00} back into your Robinhood account on XX/XX/XXXX. The next day you were able to withdraw your funds back to your debit card. 1
we were unable to make payments solely due to the bank 's total lack of transparency and refusal to provide a lawful accounting of the debt. This obstruction forced us into a costly probate process that lasted until XXXX. 1
we were unaware that this was a form of payment we couldnt use. On XX/XX/XXXX 1
we were unsuccessful with recouping your funds. Please understand that our requests to have the funds returned are a best effort. While we are sensitive to the effect this matter has had on you 1
we were very confused. he kept saying that he had covid and that he couldn't see us in person.Then he told us that our credit had gone down too much 1
we were XXXX day away from a service interruption. 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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