Total complaints
1
Filed since To m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we were able to get past them and get to where we are now's complaint history from CFPB public records. 1 consumers have filed complaints since To m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we were able to get past them and get to where we are now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| from the borrower or otherwise | 1 |
| State | Complaints |
|---|---|
| there is no force placed insurance on my account. Now | 1 |
| Issue | Complaints |
|---|---|
| a servicer must : ( 1 ) Cancel the force-placed insurance the servicer purchased to insure the borrower 's property ; and ( 2 ) Refund to such borrower all force-placed insurance premium charges and related fees paid by such borrower for any period of overlapping insurance coverage and remove from the borrower 's account all force-placed insurance charges and related fees for such period that the servicer has assessed to the borrower. '' There were numerous other violations in the past ( including failure to provide notice of force placed insurance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we were able to get past them and get to where we are now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To m, and the most recent logged activity is To me that, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we were able to get past them and get to where we are now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "from the borrower or otherwise", and the single most common underlying issue is "a servicer must : ( 1 ) Cancel the force-placed insurance the servicer purchased to insure the borrower 's property ; and ( 2 ) Refund to such borrower all force-placed insurance premium charges and related fees paid by such borrower for any period of overlapping insurance coverage and remove from the borrower 's account all force-placed insurance charges and related fees for such period that the servicer has assessed to the borrower. '' There were numerous other violations in the past ( including failure to provide notice of force placed insurance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we were able to get past them and get to where we are now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we were able to get past them and get to where we are now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we were able to get past them and get to where we are now has a 0% timely response rate to CFPB complaints.
The most common issue reported against we were able to get past them and get to where we are now is "a servicer must : ( 1 ) Cancel the force-placed insurance the servicer purchased to insure the borrower 's property ; and ( 2 ) Refund to such borrower all force-placed insurance premium charges and related fees paid by such borrower for any period of overlapping insurance coverage and remove from the borrower 's account all force-placed insurance charges and related fees for such period that the servicer has assessed to the borrower. '' There were numerous other violations in the past ( including failure to provide notice of force placed insurance" in the "from the borrower or otherwise" product category.
Read our methodology — how this data is sourced, computed, and verified.