Total complaints
1
Filed since For
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore's complaint history from CFPB public records. 1 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since For
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| your company did not communicate with us | 1 |
| State | Complaints |
|---|---|
| the outstanding balance quoted to us was two times more than what our original principal balance was when we had filed for bankruptcy ( specifically | 1 |
| Issue | Complaints |
|---|---|
| status letters or informed us that there was an outstanding balance that needed to be paid. We were under the impression this was normal since we filed for bankruptcy a while back and did a modification on the first mortgage around the same time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For 10 yea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "your company did not communicate with us", and the single most common underlying issue is "status letters or informed us that there was an outstanding balance that needed to be paid. We were under the impression this was normal since we filed for bankruptcy a while back and did a modification on the first mortgage around the same time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore has a 0% timely response rate to CFPB complaints.
The most common issue reported against we were informed that there was a significant balance on our second mortgage past due that needed to be paid. Furthermore is "status letters or informed us that there was an outstanding balance that needed to be paid. We were under the impression this was normal since we filed for bankruptcy a while back and did a modification on the first mortgage around the same time" in the "your company did not communicate with us" product category.
Read our methodology — how this data is sourced, computed, and verified.