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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 2.8K–2.9K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
so I am not convinced of that justification to disallow my claim. Thirdly 1
SO I AM NOT ELIGIBLE FOR ANY BONUSES PERIOD.THEN SHE STATED I WAS NOT ELIGIBLE AFTER I TOLD HER I USED THE LINK. I COULD SEND WITH DISCOVER BANKS PROMOTION AND A SCREENSHOT OF THE LINK I USED.THIS WAS BECOMING A GREAT BIG EXCUSE MAKING EXPERIENCE THAT WAS GOING NOWHERES FAST. 1
so I am not only puzzled but annoyed that I am being charged for alleged services that I never received and then hounded by your extortionist claims. The form letter that your entity 1
so I am not responsible for SPS making improper payments. 1
so I am not sure why they are doing this. I took the hit to the credit bureaus for the inquiry and immediately or shortly after they close the accounts for 'excessive ' inquiries.,,Bread Financial Holdings 1
so I am not surprised that they will find any reason to deny the request to remove it. XXXX is a XXXX ( the outside company used to contract appraisers ) company. They work together and the appraisers ultimately work for them. My dispute never went to an outside unbiased company. The denial was a biased decision within the very same company. Im contacting the CFPB to hopefully see the unfairness in what this bank and many others continue to show customers. Not only is my home valued poorly 1
so I am not trying to seek a refund for something that was actually added. I continue to pay both principal and interest on products I sought a refund for 3 months ago.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,FL,32779,,Consent provided,Web,2018-10-05,Closed with monetary relief,Yes,N/A,3038094 1
so I am registering this complaint so that the CFPB can investigate this bank further for fraud and false advertising.,,AXOS FINANCIAL 1
so I am requesting a free credit report and that all of these accounts 235
so I am simply looking to have this erroneous information removed.,,EQUIFAX 1
so I am submitting a complaint to the CFPB to have this handled fairly. I am not responsible for mistakes in the software of Chase 1
so I am very confused and am unsure what my options for resolution are. Additionally 1
so I am worried that they will try and scare her into paying more of my debt. 1
so I appreciate your kind attention. 1
so I ask what is the Criteria we can't tell you the Criteria . I'm sent back to the Contractor who says he can't do anything unless the determination is changed. Basically being sent in circles. First Advantage isn't complying with Massachusetts Cori Reform Act which states Background Check Companies aren't suppose to ask about background until your offered a position. I even showed them them Cori Reform Act. I filled a Dispute stating that an open case shouldn't be reported on my background check the Supervisor stated this is part of XXXX XXXX Criteria they want to check for these things 1
so I asked a different question : What is the window for processing payments? '' Their response : There is not a specific time frame 1
so I asked for the applications to be destroyed. Despite this 1
so I asked for the supervisor 1
so I asked her as to what exactly she was up to 1
so I asked her could I speak to which her response was 1
so I asked her to close my account 1
so I asked her to obtain those documents and point out the location where this requirement is described. She said she would need a day to get my file and would send it to me. 1
so I asked her to read aloud the dollar amount in the account I was paying from 1
so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had 1
so I asked him how an immediate transfer from one account to the other showing a debit on another 1
so I asked if he was really a supervisor 1
so I asked that since I can see it on my end 1
so I asked the banker for the payoff amount. She made a phone call 1
so I asked them to send me documentation of this authorization. The supervisor agreed but told me it would be 30 days and there was no way of expediting. The proof to me is Flabbergasting considering I contacted them immediately when this fraud took place and no actions were taken. The charges went through on XX/XX/XXXX and XX/XX/XXXX of 2024 and I am still waiting on proof and it is now XX/XX/XXXX. 1
so I asked to get his manager on the phone. 1
so I asked to her open it. She then reads me this letter from a XXXX XXXX XXXX in XXXX XXXX 1
so I asked to speak to a supervisor ( i have his first name and employee ID number upon request ). 1
so I asked to speak with another mechanic or the shop manager to get a status on my transmission and was told that no one was available and that there was nothing more they could do for me at their shop and in short asked to leave. 1
so I assume that occurred either because they activated the new stolen card or they set up XXXX XXXX with my account info. 1
so I assumed all was okay. 1
so I assumed the price was accurate especially given the inflation in the used car market at the time. XXXX assured me there would be a deal soon 1
so I attempt to contact them. No success. After a week 1
so I basically told him I'll call you guys later. 1
so I became homeless because of Chases actions not on the street homeless 1
so I began purchasing groceries and household staples online with my Citibank credit card using the website XXXX. 1
so I began recording the call. 1
so I began to email and text the company using my normal methods of communication. Santander claims never to have received my emails or texts. And 1
so I called Affirm to let them know I have contacted XXXX that I will not be enrolling in the class anymore. Affirm motioned that a case will be opened and they will investigate and make a decision within 15 days. I have not heard from them 1
so I called again 1
so I called AMEX again and still haven't received any call back 1
so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again 1
So I called back and got XXXX @ XXXX pm and he said that they can't use his birth certificate or anything else because he isn't under the age of XXXX XXXX XXXX. and they only can verify my son by his phone number and that he would have to purchase a cell phone from XXXX or XXXX and then wait anywhere from a week to XXXX months for the cell phone XXXX to report his phone number to a public registry 1
so I called back at approximately XXXXXXXX XXXX and XXXX XXXX to see what the status was. Customer Service told me that it was still processing and that it could take up to XXXX business days to get sent out 1
so I called Citi for help and guidance. I explained to the Citi fraud/dispute rep my concerns as I laid out above that this was seemingly unscrupulous company and we had been possibly scammed or at the very least sold a defective trailer. He said not to worry that Citi will take of this for us 1
so I called customer service again on XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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