2026 data Public-data reference. official source

so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ca
Since

Total complaints

1

Filed since I ca

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had complaint mix by product

Total complaints: 1

so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XX/XX/XXXX: 1 complaints (100.0%), resolution 0.0% XX/XX/XXXX 100.0%
  • XX/XX/XXXX 1 100.0% 0% relief

How so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XX/XX/XXXX 1

Top States

State Complaints
but at least now I can see its a legitimate fax number since 2 agents now have given me this info. She refused to give me a contact number for anyone higher up and gave me the dispute phone number 1

Top Issues

Issue Complaints
( XXXX ) XXXX and spoke to her for about 15 mins. I said that my credit report has been updated to my new name as of XX/XX/XXXX it shows this and that I can provide the dispute info so she can check if needed. I said that my membership info was still showing under my previous name 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had

so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "( XXXX ) XXXX and spoke to her for about 15 mins. I said that my credit report has been updated to my new name as of XX/XX/XXXX it shows this and that I can provide the dispute info so she can check if needed. I said that my membership info was still showing under my previous name".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had have?

so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had respond to complaints on time?

so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had has a 0% timely response rate to CFPB complaints.

What is the most common complaint about so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had?

The most common issue reported against so I asked her to refer me elsewhere to someone that could. She gave me the dispute phone number and said I need to change it on my credit report. I had already expressed to her the process that included me doing this and it being updated as of XX/XX/XXXX. She seemed unable to actually give a useful and helpful response. She did give me the info for ECA which I already had is "( XXXX ) XXXX and spoke to her for about 15 mins. I said that my credit report has been updated to my new name as of XX/XX/XXXX it shows this and that I can provide the dispute info so she can check if needed. I said that my membership info was still showing under my previous name" in the "XX/XX/XXXX" product category.

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