2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 2.8K–2.8K of 5.5K

Company Complaints
so for whatever reason Equifax is refusing to act on current information being reported to them. I have also asked a lender to update with them today 1
so get that information and find out who did this to us. 1
so give me another chance to answer questions with a person ). ANYTHING 1
so give your bank routing and account number for the transfer. To this day 1
so good luck with that. '' And he hung up on me.,,MNS & Associates LLC,GA,30082,,Consent provided,Web,2016-11-29,Closed with explanation,No,No,2210580 1
so had no opportunity to show up in court to defend myself based on the statute of limitations for debt collections. The default judgement was awarded only because I was never notified that I was being sued. 1
so have a representative call me when you get this letter. My health is very delicate ; XXXX. I was XXXX half a year.During these times I lost a significant amount of income. The loss of income and my illness took a toll on us emotionally 1
so he agreed to credit the other charges and my new final balance would be {$140.00} which I paid on XX/XX/XXXX. That should have been it 1
so he did. He said he understood my concern 1
so he got up and said 1
so he needed to come back with the backsplashes. Mind you 1
so he promised to call me back in 2 hours 1
so he recommended that we request the dismissal before the Insurance Commissioner and look for other alternatives with the bank. 1
so he reviewed the explanations that the underwriter request 1
so he stated XXXX could not contact you [ XXXX XXXX ] by phone to verify the charge. I responded : I have a VISA with PFCU 1
so he told me that I need to send to them by fax. I told him that if he give an email I will send it 1
so he transfered me to his supervisor XXXX XXXX '' who assured me that this was in fact the regulation and to just trust them 1
so he wanted to only give us an approval letter when we found a house we liked and knew how much we wanted to pay the sellers. XXXX claims to have done this for 20 years so I did not question his judgement. 1
so he was going to have to. Here is where his misogynistic tactics actually scared me : We most certainly do not. '' If I had already made it clear that I do n't have the money to make payments this quarter 1
so he was going to send a confirmation code from there. He said I should receive the confirmation code shortly 1
so he was going to transfer it to a higher court 1
so hence why there are XXXX transactions total : {$1000.00} + {$160.00} in XXXX when we signed the lease 1
so here i am again reporting them a 4th time 1
so how about we meet there and you increase my limit to $ XXXX? In looking at my $ XXXX credit card 1
so how can I be in positive status and still be assessed an overdraft fee? Especially since 1
so how can it be in the price of my car? I think and I know that 's called FRAUDULENT BEHAVIOR & CHARGES. I also did n't get the original nor a copy of the Buyers Guide '' 1
so how can they now say the bank declined it. I also request that the conversation I had with the mentioned party and all parties I spoke with on that day be played back to confirm exactly what I am stating 1
so how can Transunion verify this account over and over again as accurate??? Doc 3 shows and proves that I reached out to the creditor and that fasley stated that this account is reporting accurately. Doc 4 shows a court document that proves the date closed on this account is on XX/XX/XXXX 1
so how come the credit card Agency does not close an account where no card has been registered in more than 6 months. 2
so how could a reasonable investigation into my sensitive credit data take place? 1
so how could I know I needed to pay it when the person told me it would be forgiven. I am so incensed. I believe this has had a detrimental affect on my credit report and I am furious. XXXX told me once it went to collections there was nothing they could do. 1
so how could my bill be {$100.00} 1
so how do we keep falling behind on the property taxes?? If there was a shortage 1
so how is it likely these transactions are disputable ''. It is insulting and I am weary of the blatant disrespect 1
so how was I being charged XXXX times for non-existent orders?!? I hung up! 1
so how was I to know? 1
so how would he expect me to do this. The whole point of this message is that if my money is on a card and I am supposed to be able to obtain it through the APP or my laptop than I should work. 1
so I 'm hoping you can make them see what has transpired. I feel this is Citibank 's fault 1
so I accept it right off the bat Im in debt to them without charging a dime.. 1
so I AGAIN set a LOCK feature on this new card. 1
so I am also requesting that the fees for the advances also be refunded. 1
so I am diverted to collections. I finally got transferred to customer service 1
so I am doing this myself and gleaning whatever I can from whomever will share some knowledge with me 1
so I am escalating in an attempt to get this resolved.,,AMERICAN HONDA FINANCE CORP,OH,456XX,Servicemember,Consent provided,Web,2025-03-06,Closed with explanation,Yes,N/A,12354436 1
so I am filing the CFPB complaint.,,Bread Financial Holdings 1
so I am hoping this week I can finally get out of it. 1
so I am left making a dispute about these two inaccurate credit reports of marks for 30 days with your department in hopes that you can investigate how this happened 1
so I am missing a lot of documentation but I have an email proving this was happening. When I finally decided to email someone in the office directly 1
so I am not able to spend hours on the phone with the Bank to resolve an error that they caused and have shown absolutely no interest in resolving. 1
so I am not able to spend hours on the phone with the Bank to resolve an error that they caused and have shown absolutely no interest in resolving.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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