Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she reached out and stated that she had made an error in her previous paperwork and that I did not qualify for the no cost refinance because she didn't key in my student loans correctly. She provided a new loan estimate and the costs were significant | 1 |
| State | Complaints |
|---|---|
| she did not call me back. I emailed her that I assume her not calling two days was a sign that she had no intention to and that I would file a complaint. | 1 |
| Issue | Complaints |
|---|---|
| and the savings per month were less than {$20.00}. I stated that I would not sign the new loan estimate and that this was not what we had previously discussed when I allowed her to run my credit. I asked to speak with a supervisor. She replied that she agreed it was not what we discussed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she reached out and stated that she had made an error in her previous paperwork and that I did not qualify for the no cost refinance because she didn't key in my student loans correctly. She provided a new loan estimate and the costs were significant", and the single most common underlying issue is "and the savings per month were less than {$20.00}. I stated that I would not sign the new loan estimate and that this was not what we had previously discussed when I allowed her to run my credit. I asked to speak with a supervisor. She replied that she agreed it was not what we discussed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again has a 0% timely response rate to CFPB complaints.
The most common issue reported against so I called and left her a voicemail. I also sent her an email. She replied and stated that she realizes that she didn't call and that should would call me back. Again is "and the savings per month were less than {$20.00}. I stated that I would not sign the new loan estimate and that this was not what we had previously discussed when I allowed her to run my credit. I asked to speak with a supervisor. She replied that she agreed it was not what we discussed" in the "she reached out and stated that she had made an error in her previous paperwork and that I did not qualify for the no cost refinance because she didn't key in my student loans correctly. She provided a new loan estimate and the costs were significant" product category.
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