so I began to email and text the company using my normal methods of communication. Santander claims never to have received my emails or texts. And

What the CFPB Record Shows About so I began to email and text the company using my normal methods of communication. Santander claims never to have received my emails or texts. And

so I began to email and text the company using my normal methods of communication. Santander claims never to have received my emails or texts. And has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sant, and the most recent logged activity is Santander , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so I began to email and text the company using my normal methods of communication. Santander claims never to have received my emails or texts. And reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by different people", and the single most common underlying issue is "I tried to work with Santander and allow them their process. But the calling got worse. In XX/XX/XXXX I asked the company to please stop calling me every day ; this calling is a form of harassment. That I am working on a problem that is somewhat out of my control. I expected to resume my payments in XX/XX/XXXX. The Santander staff said they understood and the company would have to wait for me to be able to start making my payments in XX/XX/XXXX. The people who call and make agreements refuse to give a written confirmation of the call. They say it is company policy not to email or send confirmation in writing. This lacks validation of the loan and loan terms. In XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I began to email and text the company using my normal methods of communication. Santander claims never to have received my emails or texts. And: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.