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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 1.9K–1.9K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
she would not consider the idea that there may be some problems with how Comenity is managing XXXX customer charge accounts. 1
she would not give me the documents to collect that insurance and recover my money or at least part of it. 1
she would not take m calls. 1
she would not tell me and just said it is still in processing and she cant give me any details at this time. I asked her what they show as my balance she informed me XXXX. Informed her I would fax my letter and go from there and see if they can resolve the issue once and for all or if I need to get an attorney. 1
she would proceed with litigation. My acquaintance told her that she was not authorized by me to intercede in the matter ). 1
she would receive the text message verification code and then text it to him so he could repeat it to the customer service operator and get access to her credit card account. Not to mention on a couple occasions he needed to order a new credit card 1
she would send a balance request to XXXX XXXX and suggested I call back on the following Monday 1
she would skirt around answering and instead read me what was obviously a written script they have to follow 1
she would transfer me to membership. '' I was disconnected. I called back and spoke to XXXX. He said I should cancel my membership and gave me a cancellation number XXXX. He said he would put me through to a supervisor that would discuss a refund with me. I spoke to XXXX. I pointed out that the website was reporting inaccurate information based on the credit report that I download from the site vs. what was being reported on the site. At this point 1
she would XXXX XXXX me the title if necessary. We exchanged and confirmed phone numbers. On Wednesday 1
she wrote me an email letting me know that the XXXX XXXX granted me authorization to request information about the loan and that their system reflect that the tittle was sent to mu mailing address on XX/XX/XXXX ( Never receive such tittle ). Also told me that I need to pay {$30.00} to request the payoff letter and as soon as they received the receipt 1
she'd call back on XX/XX/XXXX or XXXX. 1
she's made promises to handle escalate the matter to have my modification documents sent to me and fix the credit report 4
She's mentally ill. '' The branch manager then tried to play like the victim. The branch manager then stated 1
she's not over. '' I 1
Shea Mortgage Inc. 6
Shechtman Halperin Savage, LLP 6
Shellpoint botched my mortgage value and attempted to charge my {$50000.00} higher ( so higher interest payments each month ) for my mortgage. So- please do not tell me that you/Shellpoint take things seriously. Shellpoint/you are prone to errors -- - as my filing yet another complaint with CFPB confirms because this the LAST thing I want to be doing on a friday night but must because you have STILL NOT RESPONDED -- and I'm going to say 1
Shellpoint claims that only {$3500.00} has been applied to principal. Based on these facts 1
Shellpoint confirmed receipt of check 1
Shellpoint fragmented the {$12000.00} into four smaller payments of approximately {$3500.00} each. This division of funds placed us in a predicament 1
Shellpoint had knowledge of the miscalculation but failed to retroactively correct prior billing discrepancies or refund the surplus 1
Shellpoint has failed to confirm receipt or status 1
Shellpoint has failed to update their records and continues to impose these charges. 1
Shellpoint has INACCURATELY REPORTED LATE PAYMENTS TO my Credit Bureaus TO INCLUDE Ownership of Mtg Loan dated XX/XX/XXXX when in FACT I was making PAYMENTS to XXXX 1
Shellpoint Mortgage Servicing continues asking for the same documents over and over and over again. As of two weeks ago 1
SHELLPOINT MORTGAGE SERVICING is engaging in fraudulent activity by mishandling these funds. I demand that this issue be escalated and resolved without further delay. Thank you for your immediate attention to this matter. I expect a prompt response and the swift return of my funds 1
SHELLPOINT MORTGAGE SERVICING NMLS # XXXX. Shellpoint Mortgage Servicing XXXX XXXX XXXX. XXXX XXXX XXXXXXXX. Never posted correctly on account and list the mortgage payment and escrow payments as quote ' SURPLUS ' after sending numerous emails alleging never got payments in XXXX alone the folling payments were made XXXX accounts XXXX myself XXXX my daugthers paid to AFER sending emails they never received payments NEWREZ LLC DBA 1
Shellpoint Partners, LLC 12.4K
Shellpoint placed a bid amount of {$460000.00} during the foreclosure proceedings. Not only did this bid fall below the property 's market value 1
Shellpoint sent a payment for the tax bill using funds in the escrow account ; however 1
Shellpoint sent a payment of {$14000.00} to the XXXX XXXX XXXX XXXX. Now 1
Shellpoint should request and have removed any information or reference for this payment on my credit report to the three bureaus because it was timely made and Shellpoint acknowledged the error was on them. I was promised in writing and on the phone that Shellpoint would rectify this 1
Shellpoint took XXXX of our payments 1
Shellpoint was already able to determine the correct figure for the XX/XX/XXXX property tax payment directly from XXXX XXXX XXXX has never explained why it could not similarly determine the correct amount for the XX/XX/XXXX payment. 1
Shenandoah Legal Group, P.C. 2
Shepherd Outsourcing, LLC 371
Sher & Shabsin PC 11
sheriff fees 1
Sherifff of XXXX County 1
Sherloq Group, Inc 97
Sherman Act and the Graham Leach Bailey Act against the authorized officers 1
Sherman Act and the XXXX XXXX XXXX XXXX against the authorized officer 1
Shermeta Law Group, PLLC 107
Shield Home Loans Inc. 3
Shield Number XXXX 1
shielding us from court actions during periods of service. In blatant disregard for these protections 1
Shipment number XXXX has been updated to On Hold. 1
shipments 1
SHM Holdings, LLC 10

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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