2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 1.9K–1.9K of 5.5K

Company Complaints
she used the Money for herself and probably lied that the Money Orders were sent to her. I called Western Union after I received XXXX XXXX XXXX and told them that the Money Order were not sent for her to be used for rent and put in her account. This means that she stole the Money because she is not purchaser of the Money orders. The Money orders were for processing fees for Grants that I was supposed to receive from XXXX XXXX XXXX XXXX. I never received any Grants from them 1
She wanted all of the arrear amount at once. She said OK. I left the car on the street no one ever came to get it. The next month when I finished my training COVID hit. I was notified from Homeland security that we would be put on hold until further notice because of the pandemic. Two to three days later I called Ally and spoke with a man this time he said it didnt matter if I talked to the same person he could help me. I told him 1
she WANTED to give me that bill! 1
she was able to read the faxed paystubs 1
she was able to see that the deferment had been reversed. I requested protection under the Cares Act for a Covid related hardship and once again asked when the delinquent payments would be reported to credit services. After being told that the property would not go into foreclosure because of the Cares Act 1
she was also victim to this scam 1
she was connected to a live agent within minutes. 1
she was denied for a second time without a single notification as to why the supplied income documents could not be verified. 1
she was finally able to locate my emails and promised to attach my emails to the case 1
she was from the customer advocate department and the other name XXXX ' He said if you owe a bill to pay it. XXXX never called back.,,DISCOVER BANK,NC,27609,Older American,Consent provided,Web,2025-11-24,Closed with explanation,Yes,N/A,17809917 1
she was given a XXXX XXXX XXXX 1
she was hard to reach or wasnt available. They said they would give me my money back and I never got it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,77041,,Consent provided,Web,2024-12-04,Closed with explanation,Yes,N/A,11004464 1
she was helpful and even questioned why the Fraud department did not do this once they got the case. She informed me that it could take up to 10 business days 1
she was ILLEGALLY trespassing on my property without my permission 1
she was lying to government officials 1
she was not able to guarantee that if she reports this that it will help. She could not provide transcripts. On XX/XX/XXXX I was only evasive about the reason I requested the dates because the spokesperson was asking me why I need the information. 1
she was not able to provide any coherent explanation. 1
she was NOT going to acknowledge the fact that if a credit card is closed 1
she was not replaced nor has received any adverse affects to herself and her position.,,On Q Financial,SC,XXXXX,,Consent provided,Web,2022-10-28,Closed with explanation,Yes,N/A,6090192 1
she was not understanding me 1
she was rude 1
she was still able to access my account. 1
she was sympathetic and forwarded my objection along with a screen shot of the offer into the bowels of Citil. She promised to call on Wednesday 1
she was the one I needed to see. The supervisor 1
she was to contact main office and take care of it 1
she was told that the insurance would be paid through escrow. In her words 1
she was told that the manager would call at the end of the week. My daughter did not expect this call to occur 1
she was unable to clearly articulate its content. As Ive come to expect when dealing with similar situations 1
she was unable to give a precise location. After being on the call for 40mins 1
she was unmoved. 1
she was unsure. I then paid the remaining {$800.00} 1
she was very helpful 1
she was very pleasant to work with and I felt reassured. During the conversation I confided that I was closing on my house and the funds would be transferred soon and that I was leaving within two weeks. The funds in the amount of {$90000.00} were transferred into my account on XX/XX/XXXX. I experienced no issues withdrawing {$1000.00} on XX/XX/XXXX and {$500.00} on XX/XX/XXXX. These withdraws were needed to pay for assistance with packing and loading as well as cash in my pocket for gas and expenses on my trip to XXXX 1
she was very rude and sarcastic 1
she was XXXX by an XXXX American orderly 1
she went as far as threatening to damage my credit score 1
she went on to ask for all my credit cards 1
she went on to say 1
she will call me back. On the same day 1
she will contact Claims Dept. '' She puts me on hold 1
she will file a report on my behalf and that 1
she will get her funds mailed to her in 15 days. I call the executive team 1
she will have this reviewed. I ask what documentations she can provide 1
she will interrupt me when I speak and not let me finish my sentences 1
she would also have to electronically transfer those XXXX XXXX account funds. Again 1
she would authorize an additional 10 % of the entire purchase for a total of 25 % off. We haven't been able to place an order because we do not have the available credit needed due to the above mentioned issue. 1
she would be muting me and going silent while I was speaking and asking her hello are you still there ''? Extremely rude and dishonest conduct on XXXX part. XXXX refused to compensate and work with me to rectify this ongoing issue 1
she would complete a reinvestigation. I faxed them to Guest Services 1
she would have no problem telling the recipient of that phone call ( my father ) 1
she would need to call in to get more details. Despite advising that my wife did not have login credentials for this account which is a business account 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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