2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 10.8K–10.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
in the hopes that their business practices and training can be streamlined so that others don't waste their time and energy on such a pointless issue.,,Ocwen Financial Corporation,AZ,85202,,Consent provided,Web,2024-06-12,Closed with explanation,Yes,N/A,9244797 1
in the hopes they would be able to foreclose on my house. 5
in the hospital. XXXX hours away and yes we were going to divorce but agreed to wait a year until my XXXX XXXX and my XXXX XXXX was better and I believed him like an XXXX.. and he pulled this stunt and got away with it and won a default divorce. Yes that's small town GA for u. He illegally got me out of our joint banking accounts 1
in the last 90 days 2
in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account 1
in the letter 1
in the letter I had sent XX/XX/XXXX 1
in the letter saying Truist was restoring the money taken in the first invasion of my account invasion ; or ( d ) did not simply close the account on its own if it believed the account was in further jeopardy. 1
in the loan agreement or disclosure statement provided to borrowers. These fees must be reasonable and can not exceed certain limits set by law. 1
in the lower 10 % federal income tax rate for XXXX which is up to {$11000.00} taxable ).... The office manager returned my cellar phone to me and directed me to sign my name. Again 1
in the mail to NAVY FEDERAL CREDIT UNION on XX/XX/2021. In the billing error notice 1
in the meantime 2
in the meantime please treat this debt as being in dispute 1
in the meantime please treat this debt as being in dispute and under discussion between us. 4
in the meantime please treat this debt as being in dispute and under discussion between us. In addition to providing the information requested above 1
in the meantime please treat this debt as being in dispute and under discussion between us.,,Capio Partners 1
in the meantime these collections can not be removed from my credit report. I do not know how long time they need to investigate it. The US bank will not consider my loan application because these collections are still in my credit report. 1
in the middle of Feb.. 1
in the middle of nowhere 1
in the Mortgage loan that between XXXX and myself and the loan that XXXX taking out against their XXXX XXXX from the investors of the XXXX. The XXXX investor loan which is a totally separated that took place after my Mortgage loan closing 1
in the name of the creditor ( AKA me 1
in the ordinary course of business 2
in the past 2
in the past Santander has called me a couple times when my friend missed a monthly payment 1
in the phone calls he did review he didn't find THAT call 1
in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties 3
in the presence of myself and the maintenance person 1
in the process of collecting his own debts uses any name other than his own which would indicate that a third person collecting or attempting to collect such debts. For the purpose of section 1692 ( 6 ) of this title 2
in the process of collecting its own debts 1
in the process of eviction at my residence 1
in the receivables existing in the initial accounts that XXXX owns 1
in the same call. 1
in the same department 1
in the same manner as consumers are notified of the reinsertion of information under Section 1681i ( a ) ( 5 ) ( B ) of this title. The time frame for a consumer to be notified is within five business days after the reinsertion. 3
in the same manner the initial charge was made. 1
in the same state during the same timeframe. They basically told me they couldn't further assist me. Another 2-3 phone calls with different agents yielded similar results. 1
in the scenario that I immediately payback {$2000.00} 1
in the secure messaging on their own website 1
in the Spring/Summer of XXXX 1
in the State of CALIFORNIA 1
in the state of SC where the contractor is 1
in the supporting materials the bank sent me copies of 1
in the U.S. District Court for the Southern District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX 1
in the U.S. District Court for the XXXX District of California Stop collection proceedings against me -Signatures on applications and accounts -Investigators report XXXX 1
in the U.S. District Court for the XXXX District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX 1
in the United States as refugees. 1
in the US also. I also went to an attorney 1
in the use of any extortionate means ( 1 ) to collect or attempt to collect any extension of credit 1
in the very last paragraph 1
in the way that they induce ( through heavy advertising and 1 % or 3 % back ) their customers to use the Synchrony Car Care card to purchase gasoline 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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