2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 10.9K–10.9K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
in the XXXX Account ... Thats Why pmts need to be PAID when received 1
in the XXXX hour the XXXX caught a mistake in their calculations and the loan was denied on our debt-to-income ratio 1
In the years 1
in their concern '' department which they also call their legal department. He repeatedly stated only the attorney could explain the math to me. Then XXXX offered me 1
in their attempts to collect this debt from Plaintiff.,,EQUIFAX 1
in their attempts to collect this debt from Plaintiff.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NM,88310,,Consent provided,Web,2020-07-19,Closed with explanation,Yes,N/A,3752495 1
in their attempts to collect this debt from Plaintiff.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
in their call center using the number XXXX. 1
in their deceptive attempt not to return my money to my account. 1
in their letter they did not state what part of Iowa law they are referring to 2
in their mind this tactic was justification of approving my loan but 1
in their place of business 2
in their possession. The form also requires me to do extensive work ( I.e. 1
in their reports 4
IN THEIR STORE 1
in their system 1
in their words 1
in these cases the borrowers prevailed. 1
in this account there are late fees and interest charges that I should not have to pay.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,77433,,Consent provided,Web,2017-11-28,Closed with non-monetary relief,Yes,N/A,2740470 1
in this case 4
in this case ). I asked XXXX at KB if losing my loan now would result in my earnest money being returned and she said no because it would be considered my fault and my actions leading to it.,,GUARANTEED RATE INC.,CO,80104,,Consent provided,Web,2023-06-29,Closed with explanation,Yes,N/A,7193444 1
in this case a car. 1
in this case CHASE? I do not think it is an unreasonable request 1
in this case for the first account {$500.00} 1
in this case the Coinbase has done something that lead to the fund sent to their wallet instead of mine. 1
in this case you can go and dispute the charges with your bank 1
IN THIS CASE!!!! 4
in this case. 2
in this despicable version of kicking the can down the road and passing the buck to the distressed public? 1
in this matter 1
in this report it tells me that the XXXX check was really a customer service credit and to what account did they credit? Wells fargo is hiding a lot behind there XXXX reporting generator. Which has been programmed to report lies and errors. I dont even know the agent name in this report because it was emailed to me. 1
in this situation 1
in this specific case 1
in this type of instance 1
in those days 1
in those terms is the language cited in the denial letter present. XXXX exclusions are listed 1 ) You fail to care for or service the item appropriately as required by the manufacturer. 1
in to which he responded that he wouldn't waste '' his resources and hung the phone up. 1
in total 14 transactions with a total of {$1600.00}. 1
in totality 1
in towns and cities I've never even been in. My information had been used to buy nonsense such as popcorn 1
in trying to remedy it 1
in turn 8
in turn they reimbursed me the {$25.00} late fee. I have copies of the XXXX and XXXX statements representing this. I have since closed the account due to not wanting to deal with what I believe is deliberate maneuvering.,,JPMORGAN CHASE & CO.,VA,22401,,Consent provided,Web,2015-05-04,Closed with non-monetary relief,Yes,No,1355624 1
in under three weeks.,,Resurgent Capital Services L.P.,FL,32209,,Consent provided,Web,2025-07-03,Closed with explanation,Yes,N/A,14451889 1
in unquestionable violation of both federal- and state law. By phone 1
in using another person original identity by forged or fraudulent identification of goods 1
in very small print compared to everything else printed on the money order 1
in violation of 12 CFR 1024.38 ( e ). 1
in violation of 15 U.S. Code 1681b 3
in violation of 15 U.S.C. 1681-52 ( 7 ) ( A ). They furnished the account to credit reporting agencies without providing the required disclosures 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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