Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called FedLoans in the morning. The first person I spoke with told me that they didn't know why I had received a letter denying my application. Then they told me it was a mistake and I should ignore it. Then they said that on their end it showed my application was still being reviewed and I should again | 1 |
| State | Complaints |
|---|---|
| and after that it could take a long time for the review to be completed. I explained this does not make any sense. They had notified me they had done a comprehensive review in XXXX and I sent in my application in within a couple of weeks thereafter. They should not have to do anything other than count the remaining payments and see if they are greater than 120 ( they are much greater. They know it ). | 1 |
| Issue | Complaints |
|---|---|
| I elected to get a call back rather than sit on hold longer. I missed the callback. When I called back | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called FedLoans in the morning. The first person I spoke with told me that they didn't know why I had received a letter denying my application. Then they told me it was a mistake and I should ignore it. Then they said that on their end it showed my application was still being reviewed and I should again", and the single most common underlying issue is "I elected to get a call back rather than sit on hold longer. I missed the callback. When I called back".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account has a 0% timely response rate to CFPB complaints.
The most common issue reported against in the last year they have recounted everything ( I requested it the first couple of times ) ). She said it would take at least 10 days for FedLoans to even know they needed to review my account is "I elected to get a call back rather than sit on hold longer. I missed the callback. When I called back" in the "I called FedLoans in the morning. The first person I spoke with told me that they didn't know why I had received a letter denying my application. Then they told me it was a mistake and I should ignore it. Then they said that on their end it showed my application was still being reviewed and I should again" product category.
Read our methodology — how this data is sourced, computed, and verified.