2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 10.8K–10.8K of 25.6K

Company Complaints
in the amount of {$3300.00} We immediately filed a dispute 1
in the amount of {$33000.00}. Naive about bank procedures for payoff of horrible loans 1
in the amount of {$4000.00} just for the FDCPA violations alone. The invoice must be paid by check to my mailing address that they have on file. In the event that they refuse to compensate me for the violations and my information that I NEVER gave them permission to use is not deleted immediately from their system and they continue reporting my information to other third parties 1
in the amount of {$4700.00}. 1
in the amount of {$47000.00}. Per my mortgage statement 1
in the amount of {$490.00} 1
in the amount of {$550.00}. 1
in the amount of {$55000.00} I did not direct a payment in the amount of {$55000.00}. Nor do I have funds to cover a {$55000.00} payment. This 1
in the amount of {$60.00} 1
in the amount of {$6400.00} on XXXX XXXX 1
in the area of said courthouse designed by the commissioners court of XXXX County 1
in the body of the email 1
in the case of ( i ) A check drawn on the Treasury of the United States and deposited in an account held by a payee of the check ; Further I provided the banker with Appendix C to subpart 229 1
in the case of a natural person obtaining a consumer report under false pretenses or knowingly without a permissible purpose 2
in the case of a referral under subsection ( c ) ( 3 ). 5
in the case of a successful enforcement action under this section. 1
in the case of any financial institution and other covered person or service provider that is subject to the jurisdiction of the Bureau and any person subject to this subchapter 1
in the case of dispute 1
in the case of financial institutions described in 1016.3 ( l ) ( 3 ) of this part 1
in the case of Spears Vs. Brennan ( IN THE COURT OF APPEALS OF INDIANA 1
in the case of the homeowners insurance 1
in the case of willful violations 2
in the city of XXXX and in the state of Illinois branch was verified and processed by them dated on XX/XX/XXXX. See Exhibit E ( the XXXX XXXX XXXX Secure Card Application Redacted for Sensitive Information Contexts ). 1
in the course of the performance of the duties of the Government Accountability Office ; ( 11 ) pursuant to the order of a court of competent jurisdiction ; or ( 12 ) to a consumer reporting agency in accordance with section 3711 ( e ) of title 31. 1
in the Customer Service Department. 1
in the electronic age! 1
in the end 2
in the event of XXXX conflicting arbitration agreements 1
in the event that the account/debt could not be validated ; or the credit reporting bureau must update the account to reflect new information 1
in the event that this matter can not be resolved out of court 1
in the exact same process XXXX and XXXX admitted to in XXXX County court records. 1
in the following amounts : I ) XXXX XXXX Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 1
in the following amounts : I ) II ) XXXX XXXXXXXX XXXX ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 1
in the following amounts : I ) II ) XXXX XXXXXXXX XXXX ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 2
in the following amounts : I ) One Thousand Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 2
in the following amounts : I ) XXXX XXXX Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 14
in the following amounts : I ) XXXX XXXX XXXX ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 1
in the following amounts : I. One Thousand Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 2
in the following amounts : One Thousand Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 2
in the following amounts : XXXX ) XXXX XXXX Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 1
in the following amounts : XXXX XXXX Dollars ( {$1000.00} ) for each communication made to Claimant or their Agent or Heirs 4
in the following pages. 1
in the form of a new sofa table. 1
in the form of either Federal Reserve notes or banks deposits at Federal Reserve Banks 1
in the forms of increase commissions or bonuses 1
in the fraud department ( I had to ask his name and department. They don't offer this information upfront which I don't understand what the point of the secrecy is ) all but told me that I was being investigated for fraud. I never have and never will be involved in criminal behavior. This is MY money that I entrusted to Chase and this is how they treat customers. Is it because I'm otherwise a working class person ; not rich enough to be treated humanely? Is it XXXX? Now I'm offended and feel discriminated against. I also am now behind on debt that I would have been able to rectify if Chase did not have such ridiculous practices. I understand a large check being deposited needs to be verified but why does it take 7 to 10 business days to do that when another bank was able to do it in 2? I know that Chase has received the release of my money from the other bank and they are just holding onto it for no other reason but to be unprofessional and uncompromising. As of this complaint 1
in the future 4
in the future. 1
in the great scope of things 1
in the history of my loans 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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