Total complaints
1
Filed since I co
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in the phone calls he did review he didn't find THAT call's complaint history from CFPB public records. 1 consumers have filed complaints since I co. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I co
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in the phone calls he did review he didn't find THAT call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and then they make things right. I hadn't heard back from XXXX. I follow up on XX/XX/XXXX no response I call again XX/XX/XXXX and he finally calls me back stats that he only could find a few calls and absolutely no secure messages through their mesg center. I advised him he needed to recheck letting him know I have screen shots of the secured messages and also some recordings of phone calls he states he can not find. He asks to have a couple of hours and call me back with his new research findings. XXXX calls me back and has found some calls and listened to the recordings and admits that I was correct | 1 |
| State | Complaints |
|---|---|
| there isn't anything in writing from me thru their secure message center and he wasn't able to find the phone calls I'm referring to regarding their employees telling me what to do and stating I'm not responsible for a product that I havent used and have returned and or that's incorrect! He found coaching opportunities! That doesn't put my {$680.00} back into my account! And surely doesn't make things right! I have screen shots of the secure messages that I sent with acknowledgement from chase they received my messages. This blows my mind! | 1 |
| Issue | Complaints |
|---|---|
| they are not willing to reimburse me for my {$680.00}. He's not willing to take responsibility for Chase customer service reps advising me to send the merchandise back and get a refund | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in the phone calls he did review he didn't find THAT call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I co, and the most recent logged activity is I contact , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in the phone calls he did review he didn't find THAT call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and then they make things right. I hadn't heard back from XXXX. I follow up on XX/XX/XXXX no response I call again XX/XX/XXXX and he finally calls me back stats that he only could find a few calls and absolutely no secure messages through their mesg center. I advised him he needed to recheck letting him know I have screen shots of the secured messages and also some recordings of phone calls he states he can not find. He asks to have a couple of hours and call me back with his new research findings. XXXX calls me back and has found some calls and listened to the recordings and admits that I was correct", and the single most common underlying issue is "they are not willing to reimburse me for my {$680.00}. He's not willing to take responsibility for Chase customer service reps advising me to send the merchandise back and get a refund".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in the phone calls he did review he didn't find THAT call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in the phone calls he did review he didn't find THAT call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in the phone calls he did review he didn't find THAT call has a 0% timely response rate to CFPB complaints.
The most common issue reported against in the phone calls he did review he didn't find THAT call is "they are not willing to reimburse me for my {$680.00}. He's not willing to take responsibility for Chase customer service reps advising me to send the merchandise back and get a refund" in the "and then they make things right. I hadn't heard back from XXXX. I follow up on XX/XX/XXXX no response I call again XX/XX/XXXX and he finally calls me back stats that he only could find a few calls and absolutely no secure messages through their mesg center. I advised him he needed to recheck letting him know I have screen shots of the secured messages and also some recordings of phone calls he states he can not find. He asks to have a couple of hours and call me back with his new research findings. XXXX calls me back and has found some calls and listened to the recordings and admits that I was correct" product category.
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