Total complaints
2
Filed since Agai
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows in the past's complaint history from CFPB public records. 2 consumers have filed complaints since Agai. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Agai
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in the past's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the regulatory exceptions disqualifying claims under Regulation Esuch as consumer furnishing access | 1 |
| not sharing with us the actual status of the property | 1 |
| State | Complaints |
|---|---|
| making this {$1800.00} transaction clearly especially inconsistent with my normal usage pattern which further supports that the transfer was not initiated or authorized by me. | 1 |
| we have been able to do repayment plans in a much worse state.,,Ocwen Financial Corporation,ID,833XX,,Consent provided,Web,2024-06-04,Closed with explanation,Yes,N/A,9171299 | 1 |
| Issue | Complaints |
|---|---|
| or transfers initiated by bank employeesdo not apply here in my situation. Bank of Americas reasoning would effectively eliminate consumer protections for victims of theft involving their own devices | 1 |
| but the property has been listed in our paper twice now. In a smaller town | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in the past has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Agai, and the most recent logged activity is This behav, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in the past reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the regulatory exceptions disqualifying claims under Regulation Esuch as consumer furnishing access", and the single most common underlying issue is "or transfers initiated by bank employeesdo not apply here in my situation. Bank of Americas reasoning would effectively eliminate consumer protections for victims of theft involving their own devices".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in the past: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in the past has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
in the past has a 0% timely response rate to CFPB complaints.
The most common issue reported against in the past is "or transfers initiated by bank employeesdo not apply here in my situation. Bank of Americas reasoning would effectively eliminate consumer protections for victims of theft involving their own devices" in the "the regulatory exceptions disqualifying claims under Regulation Esuch as consumer furnishing access" product category.
Read our methodology — how this data is sourced, computed, and verified.