| I was thoroughly the CFPB didnt read those closely enough to identify the ambiguous remarks by their own hand. | 1 | 0.0% | which is littered with misinformation and contradicting SLSs own terms and explanations in the response to my complaint |
| I was threatened with cancellation of my account and the potential confiscation of my funds. | 1 | 0.0% | which I declined to do due to privacy concerns |
| I was told | 5 | 0.0% | violated me by placing an incorrect name on the card they sent me. Ive spend hours being bounced around their departments with no one admitting they made an error |
| I was told XXXX business days. '' On XX/XX/XXXX | 1 | 0.0% | all of which were promptly completed and returned on XX/XX/XXXX. On XX/XX/XXXX |
| I was told a temporary amount like XXXX $ could possibly be dispensed and they could escalate the issue | 1 | 0.0% | Spoke to XXXX. XXXX from Bank of America who continues to want to transfer me to claims dept because she says |
| I was told about some fantastic promo that I should take advantage of and that it was the last day so I had to move quickly on the deal. Question : why did two employees from XXXX show up at my home on that day? Was it to lure me into this situation I am currently in? Was it really the last day for the promo? Did I really need to move quickly and why was this such a great deal??? | 1 | 0.0% | induce |
| I was told again that occupancy was still a problem. Eventually | 1 | 0.0% | I knew this was inaccurate. I provided them with the exact regulation from the VA Lenders Handbook |
| i was told and confirmed both from us dept of ed | 1 | 0.0% | credit ruined. i was ill and still am ill from car accidents and have been forced by the financial aid officer at the XXXX XXXX XXXX college to sign a letter stating i promise not to get sick or XXXX. how can one promise the future of their health like this? further |
| I was told at least a dozen times | 1 | 0.0% | I returned to the bank to make a claim for the balance of fund in the account. I presented all settlement documents showing that I had paid the insurance claim in full for the check amount which was still on hold in a frozen account. The bank refused to release the funds to me. I have spoken to several officers at the bank |
| i was told at one point that he had everything he needed and that he would get back to me when he had an answer and at another point that he would get back to me for some additional information. Again i reiterated the point that we had n't finished the conversation so how could he have all the information. One big point that we did n't discuss was the amount of the deposit that i was able to put down. We had discussed the minimum required | 1 | 0.0% | X/XX/17 |
| I was told by a lady that was trying to help that I am below the poverty line. I don't have anywhere to go if the do a foreclourse. I am trying to get into senior housing but as for now I need to stay here. I can pay some payment but not what they are setting | 1 | 0.0% | Social Security |
| I was told by a yet another employee that the process was ACTUALLY started on XXXX XXXX -- which | 1 | 0.0% | we checked with the county |
| I was told by another rep that I've missed the time period to have these marks removed. However | 4 | 0.0% | and it seems as though none of my concerns have been escalated by XXXX XXXX. For example |
| I was told by both representatives I'm sorry | 1 | 0.0% | including calling twice and talking to a representative |
| I was told by both the credit card department and MOET department that everything I needed to do has been done and that my credit card should work. It doesn't work | 1 | 0.0% | and as of this writing |
| I was told by Capital One Representatives that the fax was not yet received and to wait an additional day. Meanwhile | 1 | 0.0% | I called Capital One Bank again ( Tuesday |
| I was told by customer service that it was unlikely any of my provided materials were reviewed. My dispute was denied again for reportedly exceeding Chase 's limit on disputes. | 1 | 0.0% | the other was marked as a XXXX XXXX. ' A XXXX representative was then contacted and the three of us were connected via phone. The XXXX representative stated that I had purchased two tickets via XXXX |
| I was told by no less than 3 agents in the Loss Mitigation department that it was positively determined to be an error and I was assured that it would be corrected. I was told to continue to make my regular monthly payment of {$2300.00} and assured that everything would be corrected including XXXX credit. I was told that Rushmore would make sure that all lates were removed and that they would do whatever was necessary to make things right. When asked for proof or a timeframe | 1 | 0.0% | the matter has still not been resolved and the frustration is mounting. This has caused a massive amount of XXXX and XXXX both in my life |
| I was told by several Santander USA employees that this was a closed account. And there was nothing there. | 1 | 0.0% | and it had the lawful right to repossess my vehicle. And each time |
| I was told by someone in the claims department that the reimbursement had been sent back to XXXX. However | 1 | 0.0% | I was initially told that my case was a clear instance of identity theft and fraud |
| I was told by Supervisor XXXX XXXX that there was an error made on behalf of Midland Mortgage and they are reversing the loan modification and I will need to pay that dollar amount to bring my account to current to avoid foreclosure | 1 | 0.0% | I disregarded it at first but after 2 days of nonstop robot calls I logged into my account just to view it |
| I was told by the Caliber Home Loans Representative that it was an attempt to collect a debt | 1 | 0.0% | I got a call from Caliber Home Loans Representative at XXXX AM PST even when I was trying to start my work. I picked the call and the first thing the caller said was that I should hold while transfers the call to somewhere else. I hanged on and within few secs the call dropped. I never got a callback from her |
| I was told by the Citi representative that no further action was necessary | 1 | 0.0% | with the constant terrible customer service experiences with Citi |
| I was told by the court and the hearing judge I would get 10 days get my stuff and move before the door got posted XXXX notice..Well I got 4 days because the owner at my housing went printed a paper and had. Courts sign paper even faster and I did not receive 10days..At that time I was in Medical leave from my Job and out money just really falling apart | 1 | 0.0% | I started getting Fraud alert sent to my phone... I called Chase Bank and a lady named I believe XXXX |
| I was told by the representative whom I cant Identify | 1 | 0.0% | the closure date has been repeatedly extended ( most recently to XX/XX/year> ) and I have still not received any written confirmation or the promised funds. On Wednesday XX/XX/XXXX |
| I was told by their representative that the XXXX did not have the loan. In talking with MOHELA | 1 | 0.0% | I received a processed Direct Consolidation application from XXXX. XXXX processes Federal Student Aid for MOHELA |
| I was told by their representative We dont have to show you anything as he ended our conversation by disconnecting the call. | 1 | 0.0% | I was also informed that Kimball would have copies of the original lease |
| I was told by this different agent that my second newly shipped credit card would AGAIN be cancelled ( he explained this was needed in order to start a fraud dispute ). This is incredibly confusing given a fraud dispute should have already been started XX/XX/XXXX when I called and explained the situation in full the XXXX time. It has been almost a month of back and forth at this point. | 1 | 0.0% | I called Wells Fargo to check on the status of the investigation. I was told by the XXXX agent that since I am a paying customer of XXXX |
| I was told by VW Credit | 1 | 0.0% | I have been contacting VW Credit for the past 2-3 weeks requesting a pay off quote |
| I was told by XXXX XXXX that I was going to have to decline the offer since I am not able to come up with {$8000.00} dollars on XX/XX/XXXX. All I know is I paid off one of my loans with installments for almost 2 years with XXXX XXXX and XXXX would have been paid as well. However | 1 | 0.0% | XXXX XXXX stated the law office is demanding the payments in full. Therefore |
| I was told by XXXX XXXX | 2 | 0.0% | XXXX XXXX XXXX XXXX XXXX |
| I was told by XXXX XXXX that the hot water heater had been delivered to an address in XXXX | 1 | 0.0% | my husband and I began calling both XXXX XXXX and XXXX XXXX daily to learn the status of our claim since we still did not have a hot water heater. Each time either of us called |
| I was told categorically by a supervisor that NO ONE in the entire company '' of US Bank will be able to honor the original agreement. I would also like to point out that this is a Government backed FHA loan | 1 | 0.0% | I am being told that they will reject the agreement due to the document not being received by XX/XX/XXXX. They then tried to get me to agree to a different loan modification agreement that adds {$10000.00} and a 1.25 % higher interest rate to the loan modification |
| I was told conflicting information during my phone call on XX/XX/XXXX : Great Lakes customer service told me that the excess payment would apply to Loan Token 330 only. <P/> During the call on XX/XX/XXXX | 1 | 0.0% | so I called on XX/XX/XXXX to make my excess payment. The customer service representative promised over the phone that my excess payment would be applied to Loan Token 330 only |
| I was told he was working on making sure my credit would be excellent before I moved out | 2 | 0.0% | including but not limited to XXXX XXXX XXXX |
| I was told I 'm not eligible. The first agent told me that I can only get bonus once lifetime. I ca n't believe that an American Express agent is so incompetent to not know their own rule. It 's not a personal card | 1 | 0.0% | which was XXXX points after {$20000.00} spending in three months. The representative told me that I 'm totally qualified for the bonus |
| I was told I am still past due | 1 | 0.0% | stating I am past due. I also received a call on that day at XXXX XXXX. I was told that I would receive calls until the account was current. I called to their attention that I had an agreement |
| I was told I could speak to any representative. In regards to the harrassing phone calls | 1 | 0.0% | while my mortgage loan was in Forbearance |
| I was told I had a {$10000.00} daily limit | 1 | 0.0% | my $ XXXX purchase at XXXX XXXX was declined initially but went through on the second attempt. While the first declination was unexpected |
| I was told I had to complete the financial verification again | 1 | 0.0% | Navient |
| I was told I had to confirm my account by reporting the small deposits Comenity made to my XXXX account. No deposits were made and today ( XX/XX/XXXX ) after checking | 1 | 0.0% | I discovered that many people had issues with customer service being unavailable and issues with transfers. I decided to open a savings account with a more well known bank and close my account with Comenity direct. I called them on Sunday |
| I was told I missed the window. I only had the card for a total of six weeks when I reached the minimum spend for the promotion ( which was three months advertised ). When I called customer service back | 1 | 0.0% | and the card was sent to the wrong address so it was returned to sender. After going back and forth why my card never arrived |
| i was Told I need to be more Careful And not just take the cash being handed over the counter because next time I won't get my money back... Even though they were aware I was the customer that they shorted.. Apparently because I was an employee I should know better and the customer service is on a different level. | 1 | 0.0% | I am being told that it is something on my end and that they will be willing to waive the fee just one more time. They are constantly asking to remote into my phone to verify that I am not lying when I tell them how my online banking is showing.. However when I ask them what I am doing they can not give me an answer.. Today when I asked what would happen If I got a fee again the employee told me they would have to escalate it to a department higher to figure it out |
| I was told I needed Social Security to fill out form SSA 1724 and it needed to be emailed to their department. I was told if Social Security did that | 1 | 0.0% | I have spent over 5 hours on the phone on hold and talking to Social Security and Chase Bank. Social Security consistently tells me the money paid for Social Security is always paid arrears. They explained they will not be taking back his XXXX check because it is for XXXX |
| I was told I needed to speak to the Online Banking department. | 1 | 0.0% | XX/XX/XXXX |
| I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay | 1 | 0.0% | I had a family emergency. I made XXXX trips to visit family and a change of jobs which created financial turmoil for me. I contacted Navient and took myself off of automatic withdrawal due to this financial hardship |
| I was told I was not entitled to receive the dispute documentation | 1 | 0.0% | I submitted a dispute with Navy Federal Credit Union ( NFCU ) in the amount of {$210.00} against the merchant Scentiment. The dispute was filed because the merchant refused to issue a refund for a known defective product. I had communicated with the merchant for nearly three months without resolution. During that time |
| I was told I will not because Capital One | 1 | 0.0% | I hit the {$500.00} spend bonus cap. I still hadn't received the promised bonus after almost a month of waiting for the it. I began to worry as that was a large chunk of money which I was promised on several of the pages I was emailed/led to when initially considering and getting the card. So I called Capital One support on XX/XX/XXXX to check on the bonus I was supposed to receive. I was informed that I will NOT receive the bonus because I got approved for a good '' credit card |
| I was told I would receive a call back in two days | 1 | 0.0% | report number XXXX |
| I was told I would receive a call back in XXXX days | 2 | 0.0% | report number XXXX |
