I was told by no less than 3 agents in the Loss Mitigation department that it was positively determined to be an error and I was assured that it would be corrected. I was told to continue to make my regular monthly payment of {$2300.00} and assured that everything would be corrected including XXXX credit. I was told that Rushmore would make sure that all lates were removed and that they would do whatever was necessary to make things right. When asked for proof or a timeframe

What the CFPB Record Shows About I was told by no less than 3 agents in the Loss Mitigation department that it was positively determined to be an error and I was assured that it would be corrected. I was told to continue to make my regular monthly payment of {$2300.00} and assured that everything would be corrected including XXXX credit. I was told that Rushmore would make sure that all lates were removed and that they would do whatever was necessary to make things right. When asked for proof or a timeframe

I was told by no less than 3 agents in the Loss Mitigation department that it was positively determined to be an error and I was assured that it would be corrected. I was told to continue to make my regular monthly payment of {$2300.00} and assured that everything would be corrected including XXXX credit. I was told that Rushmore would make sure that all lates were removed and that they would do whatever was necessary to make things right. When asked for proof or a timeframe has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this ti, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was told by no less than 3 agents in the Loss Mitigation department that it was positively determined to be an error and I was assured that it would be corrected. I was told to continue to make my regular monthly payment of {$2300.00} and assured that everything would be corrected including XXXX credit. I was told that Rushmore would make sure that all lates were removed and that they would do whatever was necessary to make things right. When asked for proof or a timeframe reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the matter has still not been resolved and the frustration is mounting. This has caused a massive amount of XXXX and XXXX both in my life", and the single most common underlying issue is "I faxed about 25 copies to many different departments at Rushmore Loan Servicing".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told by no less than 3 agents in the Loss Mitigation department that it was positively determined to be an error and I was assured that it would be corrected. I was told to continue to make my regular monthly payment of {$2300.00} and assured that everything would be corrected including XXXX credit. I was told that Rushmore would make sure that all lates were removed and that they would do whatever was necessary to make things right. When asked for proof or a timeframe: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.