i was Told I need to be more Careful And not just take the cash being handed over the counter because next time I won't get my money back... Even though they were aware I was the customer that they shorted.. Apparently because I was an employee I should know better and the customer service is on a different level.

What the CFPB Record Shows About i was Told I need to be more Careful And not just take the cash being handed over the counter because next time I won't get my money back... Even though they were aware I was the customer that they shorted.. Apparently because I was an employee I should know better and the customer service is on a different level.

i was Told I need to be more Careful And not just take the cash being handed over the counter because next time I won't get my money back... Even though they were aware I was the customer that they shorted.. Apparently because I was an employee I should know better and the customer service is on a different level. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The most r, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, i was Told I need to be more Careful And not just take the cash being handed over the counter because next time I won't get my money back... Even though they were aware I was the customer that they shorted.. Apparently because I was an employee I should know better and the customer service is on a different level. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am being told that it is something on my end and that they will be willing to waive the fee just one more time. They are constantly asking to remote into my phone to verify that I am not lying when I tell them how my online banking is showing.. However when I ask them what I am doing they can not give me an answer.. Today when I asked what would happen If I got a fee again the employee told me they would have to escalate it to a department higher to figure it out", and the single most common underlying issue is "with whom I have had problems with in the past. The first employee told me she would escalate it but then the XXXX came on the phone And through our conversation she told me She never said she would escalate it and that that first employee was not being truthful".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating i was Told I need to be more Careful And not just take the cash being handed over the counter because next time I won't get my money back... Even though they were aware I was the customer that they shorted.. Apparently because I was an employee I should know better and the customer service is on a different level.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.