Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had a family emergency. I made XXXX trips to visit family and a change of jobs which created financial turmoil for me. I contacted Navient and took myself off of automatic withdrawal due to this financial hardship | 1 |
| State | Complaints |
|---|---|
| but questioned the man as to why and referred to my previous phone call and my payment set up for XX/XX/XXXX. He disappeared for ten minutes then returned and told me I was right and that I did n't have to pay the dollar. We then set up my automatic withdrawal payments through XX/XX/XXXX. Two weeks later I received a correspondence saying I owed {$1000.00} for three months of delinquency. I called Navient and reminded them of every conversation I had with previous representatives and they could not deny that those conversations took place. I did everything I could to communicate and resolve the issue. I did every thing asked of me during these calls to collections in order to resolve the debt. I left each phone call with the impression that I had done what I needed to do to reverse the situation. They acknowledged their mistakes | 1 |
| Issue | Complaints |
|---|---|
| by the name of XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had a family emergency. I made XXXX trips to visit family and a change of jobs which created financial turmoil for me. I contacted Navient and took myself off of automatic withdrawal due to this financial hardship", and the single most common underlying issue is "by the name of XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was told I was in delinquency again and that I had to pay {$1.00} to reverse that situation. I said okay is "by the name of XXXX XXXX" in the "I had a family emergency. I made XXXX trips to visit family and a change of jobs which created financial turmoil for me. I contacted Navient and took myself off of automatic withdrawal due to this financial hardship" product category.
Read our methodology — how this data is sourced, computed, and verified.