I was told

What the CFPB Record Shows About I was told

I was told has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I in, and the most recent logged activity is When I cal, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was told reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "violated me by placing an incorrect name on the card they sent me. Ive spend hours being bounced around their departments with no one admitting they made an error", and the single most common underlying issue is "I cant find the document of name change at this time as a result of just moving into a new house. Here I am stuck with this issue without my documents and I need them to correct this huge error without causing additional impact to my credit. I was told by a rep that they can just close the card and reapply like its nothing and I feel that people who say such things have or dont know the value of avoiding credit inquiries and how much of an impact it has. I have not provided additional consent to review my credit beside the time I applied so there should be no addition inquiry including any soft pulls on my credit. they had their chance to look at my credit profile".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.