Total complaints
1
Filed since Upon
2026 data Public-data reference. official source
Chase Bank maintained its position
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chase Bank maintained its position's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Upon
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Chase Bank maintained its position complaint mix by product
- a representative 1 100.0% – 0% relief
How Chase Bank maintained its position's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a representative from Chase 's fraud department advised me to visit the branch again and have the teller who accepted the check contact the fraud department while present. As the scheduled clearance date of XX/XX/XXXX approached | 1 |
Top States
| State | Complaints |
|---|---|
| disregarding the abundance of acceptable forms of identification and insisting solely on the elusive phone number verification from the obscure agency | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the restrictions on my account persisted. XXXX and I made a diligent effort to provide comprehensive identification | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Chase Bank maintained its position
Chase Bank maintained its position has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon seeki, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chase Bank maintained its position reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a representative from Chase 's fraud department advised me to visit the branch again and have the teller who accepted the check contact the fraud department while present. As the scheduled clearance date of XX/XX/XXXX approached", and the single most common underlying issue is "the restrictions on my account persisted. XXXX and I made a diligent effort to provide comprehensive identification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase Bank maintained its position: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Chase Bank maintained its position have?
Chase Bank maintained its position has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Chase Bank maintained its position respond to complaints on time?
Chase Bank maintained its position has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Chase Bank maintained its position?
The most common issue reported against Chase Bank maintained its position is "the restrictions on my account persisted. XXXX and I made a diligent effort to provide comprehensive identification" in the "a representative from Chase 's fraud department advised me to visit the branch again and have the teller who accepted the check contact the fraud department while present. As the scheduled clearance date of XX/XX/XXXX approached" product category.
Read our methodology — how this data is sourced, computed, and verified.
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