Total complaints
1
Filed since The
2026 data Public-data reference. official source
Chase bank denied the claim
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chase bank denied the claim's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Chase bank denied the claim complaint mix by product
- Florida on 1 100.0% – 0% relief
How Chase bank denied the claim's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Florida on the XXXX around XXXX. The store location is about three hours away from where I live at in XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| stating that I put in the claim on the XXXX when the charge as actually made on the XXXX. I tried to explain to the fraud department the reason why the claim was setup two days after the original charge | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and reply 2 if no. I replied 2 for no because I did n't make the charge and I actually logged into my account through the www.chase.com mobile app to confirm the charge. When I replied to the text message | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Chase bank denied the claim
Chase bank denied the claim has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The second, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chase bank denied the claim reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Florida on the XXXX around XXXX. The store location is about three hours away from where I live at in XXXX XXXX", and the single most common underlying issue is "and reply 2 if no. I replied 2 for no because I did n't make the charge and I actually logged into my account through the www.chase.com mobile app to confirm the charge. When I replied to the text message".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase bank denied the claim: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Chase bank denied the claim have?
Chase bank denied the claim has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Chase bank denied the claim respond to complaints on time?
Chase bank denied the claim has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Chase bank denied the claim?
The most common issue reported against Chase bank denied the claim is "and reply 2 if no. I replied 2 for no because I did n't make the charge and I actually logged into my account through the www.chase.com mobile app to confirm the charge. When I replied to the text message" in the "Florida on the XXXX around XXXX. The store location is about three hours away from where I live at in XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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