2026 data Public-data reference. official source

Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since

Total complaints

1

Filed since On X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end complaint mix by product

Total complaints: 1

Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and my: 1 complaints (100.0%), resolution 0.0% and my 100.0%
  • and my 1 100.0% 0% relief

How Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and my granddaughter was in the car 1

Top States

State Complaints
they charged me {$34.00} a total of XXXX TIMES since XX/XX/XXXX 1

Top Issues

Issue Complaints
because I'm a 100 % XXXX veteran who gets $ XXXX from the VA for XXXX benefits and have no other income to pull from. As a result of my accident 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end

Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and my granddaughter was in the car", and the single most common underlying issue is "because I'm a 100 % XXXX veteran who gets $ XXXX from the VA for XXXX benefits and have no other income to pull from. As a result of my accident".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end have?

Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end respond to complaints on time?

Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end?

The most common issue reported against Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end is "because I'm a 100 % XXXX veteran who gets $ XXXX from the VA for XXXX benefits and have no other income to pull from. As a result of my accident" in the "and my granddaughter was in the car" product category.

Related