Chase Bank is knowingly providing credit applicants with false information about the status of their applications which is then leading Chase to violate the Equal Credit Opportunity Act by not responding to their credit applications within the mandated 30 days.,,JPMORGAN CHASE & CO.,IL,60654,,Consent provided,Web,2023-04-06,Closed with explanation,Yes,N/A,6804901

What the CFPB Record Shows About Chase Bank is knowingly providing credit applicants with false information about the status of their applications which is then leading Chase to violate the Equal Credit Opportunity Act by not responding to their credit applications within the mandated 30 days.,,JPMORGAN CHASE & CO.,IL,60654,,Consent provided,Web,2023-04-06,Closed with explanation,Yes,N/A,6804901

Chase Bank is knowingly providing credit applicants with false information about the status of their applications which is then leading Chase to violate the Equal Credit Opportunity Act by not responding to their credit applications within the mandated 30 days.,,JPMORGAN CHASE & CO.,IL,60654,,Consent provided,Web,2023-04-06,Closed with explanation,Yes,N/A,6804901 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It i, and the most recent logged activity is It is now , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Chase Bank is knowingly providing credit applicants with false information about the status of their applications which is then leading Chase to violate the Equal Credit Opportunity Act by not responding to their credit applications within the mandated 30 days.,,JPMORGAN CHASE & CO.,IL,60654,,Consent provided,Web,2023-04-06,Closed with explanation,Yes,N/A,6804901 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and upon another follow up call from me", and the single most common underlying issue is "and they said that the number I called should have routed me to a live agent who could have verified my identity. The number they provided does not do so ; it only results in an automated response that provides false information to applicants telling them that their idenity has been verified when it".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase Bank is knowingly providing credit applicants with false information about the status of their applications which is then leading Chase to violate the Equal Credit Opportunity Act by not responding to their credit applications within the mandated 30 days.,,JPMORGAN CHASE & CO.,IL,60654,,Consent provided,Web,2023-04-06,Closed with explanation,Yes,N/A,6804901: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.