Total complaints
1
Filed since This
2026 data Public-data reference. official source
Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
This
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account complaint mix by product
- Chase 1 100.0% – 0% relief
How Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Chase | 1 |
Top States
| State | Complaints |
|---|---|
| they had to put my mortgage in suspension and was told not to make payments. I knew better than to trust them on this | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| sent me a FedEx envelope with a {$1500.00} refund check and a mortgage rate adjustment. The included letter stated that this was because of my XXXX XXXX military service. The problem is I am not XXXX XXXX military. I called them to explain this to them and they insisted I was wrong. I demanded that they cancel the check | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account
Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is no, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase", and the single most common underlying issue is "sent me a FedEx envelope with a {$1500.00} refund check and a mortgage rate adjustment. The included letter stated that this was because of my XXXX XXXX military service. The problem is I am not XXXX XXXX military. I called them to explain this to them and they insisted I was wrong. I demanded that they cancel the check".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account have?
Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account respond to complaints on time?
Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account?
The most common issue reported against Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account is "sent me a FedEx envelope with a {$1500.00} refund check and a mortgage rate adjustment. The included letter stated that this was because of my XXXX XXXX military service. The problem is I am not XXXX XXXX military. I called them to explain this to them and they insisted I was wrong. I demanded that they cancel the check" in the "Chase" product category.
Read our methodology — how this data is sourced, computed, and verified.
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