but was told the same thing. At that time I decided that they were not going to remedy the situation and I have not contacted them since. Upon checking my credit report ( s )

What the CFPB Record Shows About but was told the same thing. At that time I decided that they were not going to remedy the situation and I have not contacted them since. Upon checking my credit report ( s )

but was told the same thing. At that time I decided that they were not going to remedy the situation and I have not contacted them since. Upon checking my credit report ( s ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I swi, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but was told the same thing. At that time I decided that they were not going to remedy the situation and I have not contacted them since. Upon checking my credit report ( s ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called XXXX XXXX XXXX to close my account and paid my balance in full at that time. I received an additional bill after that", and the single most common underlying issue is "I called XXXX XXXX XXXX and inquired what it was for. I was told that me account was still open".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but was told the same thing. At that time I decided that they were not going to remedy the situation and I have not contacted them since. Upon checking my credit report ( s ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.