Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they were shocked to hear we had been told the contract was for 2-3 days of electrical and 2-3 days of construction. They said they had been doing this for a very long time '' and had never gone more than a day. '' We spent an hour on the phone with the XXXX team | 1 |
| State | Complaints |
|---|---|
| so we are still not sure what this contributes to - buying down the rate | 1 |
| Issue | Complaints |
|---|---|
| we found that they had essentially padded every single line item - materials | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When they , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they were shocked to hear we had been told the contract was for 2-3 days of electrical and 2-3 days of construction. They said they had been doing this for a very long time '' and had never gone more than a day. '' We spent an hour on the phone with the XXXX team", and the single most common underlying issue is "we found that they had essentially padded every single line item - materials".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against but we truly have no way of knowing without seeing a detailed bill of goods or receipts from the service people. ( Please note in the attached texted breakdown of the cost as an example - electrical labor is listed at a cost of {$6000.00}. That would mean the hourly cost for an electrician given the single day install would be {$750.00} per hour. Not even master electricians in the state of Maine make anywhere NEAR that amount. ) We also found out that day that we were paying a premium of {$10000.00} on the cost of the system for the luxury '' of financing it. This is in addition to the 6.99 % monthly interest being charged on the loan is "we found that they had essentially padded every single line item - materials" in the "they were shocked to hear we had been told the contract was for 2-3 days of electrical and 2-3 days of construction. They said they had been doing this for a very long time '' and had never gone more than a day. '' We spent an hour on the phone with the XXXX team" product category.
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