2026 data Public-data reference. official source

but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200's complaint history from CFPB public records. 1 consumers have filed complaints since Cons. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Cons
Since

Total complaints

1

Filed since Cons

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 complaint mix by product

Total complaints: 1

but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). timely: 1 complaints (100.0%), resolution 0.0% timely 100.0%
  • timely 1 100.0% 0% relief

How but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
timely 1

Top Issues

Issue Complaints
including lack of responsiveness and failure to allow document submission Requested Resolution I am requesting that the CFPB : 1. Require Freedom Mortgage to provide all recorded calls associated with my applications for independent review 2. Determine whether my credit was accessed based on misleading or incomplete representations 3. Require corrective action 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200

but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cons, and the most recent logged activity is Consumer H, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "timely", and the single most common underlying issue is "including lack of responsiveness and failure to allow document submission Requested Resolution I am requesting that the CFPB : 1. Require Freedom Mortgage to provide all recorded calls associated with my applications for independent review 2. Determine whether my credit was accessed based on misleading or incomplete representations 3. Require corrective action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 have?

but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 respond to complaints on time?

but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200?

The most common issue reported against but was unable to obtain a fair resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,VA,201XX,,Consent provided,Web,2026-01-22,Closed with explanation,Yes,N/A,18908200 is "including lack of responsiveness and failure to allow document submission Requested Resolution I am requesting that the CFPB : 1. Require Freedom Mortgage to provide all recorded calls associated with my applications for independent review 2. Determine whether my credit was accessed based on misleading or incomplete representations 3. Require corrective action" in the "timely" product category.

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