2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 7.3K–7.3K of 10.7K

Company Complaints
but continued to battle with WF on the outstanding balances from the Visa and promissory note and this auto loan. 1
but continued to confirm my card information. 1
but continued to refuse to give me access to this evidence ''. Instead 1
but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan 2
but continues to refuse. I am seeking resolution so that the homeowner is no longer held financially responsible for charges incurred while he was not living at the property and did not use the utilities.,,Harris & Harris 1
but continuously being charged late fees that stack up on the entirety of the balance. Almost {$1000.00} in late fees as I write this. How is that possible? That's another small loan in and of itself. Each late fee is about {$50.00}. Navient has drown me in debt. Then 1
but correspondence is coming from Mr. Cooper where this Institution is explaining about the denial 1
but cost me thousands of dollars. I am not the finance expert. You and your people are trained and paid to do this and know all the ins and outs of the process. Any actions I took were based on your professional guidance and assurances. 1
but could forward me to customer support 1
but could instead provide the credit. I tried to gain more details on why back in XXXX I was not told that the purchase was considered inactive as the rep that I spoke to previously had easily been able to find the details and said it was properly processing. The supervisor stated she could not speak to what a prior representative had said to me. 1
but could n't yet provide me with any additional information. On XXXX XXXX 1
but could not account for why it was mailed to a totally different address where it was immediately used for fraudulent purchases.,,JPMORGAN CHASE & CO.,DC,20011,,Consent provided,Web,2023-06-15,Closed with monetary relief,Yes,N/A,7123272 1
but could not clarify what they were or if they included merchant responses. 1
but could not do so due to technical difficulties and that I should call back in a few hours. 1
but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check 1
but could not explain why I would have owed {$2600.00} for either XXXX or XXXX since I had been approved for reduced payment forbearance and had now made qualifying payments TWICE. Not once did they recognize the billing error that had led to this issue 1
but could not explain why my wife was disproportionately targeted by this requirement as a secondary holder on a joint account while I was not. 1
but could not explain why. I never was contacted 1
but could not find anything. This is entirely an undisclosed internal policy that Carvana reveals only after customers have submitted a credit application and signed a contract. 1
but could not find it. I looked through my banking app and noticed these transactions that were not authorized and made in XXXX XXXX. 1
but could not fix it states city bank had to fix it. Called city bank they could not fixed. Called back to best buys switch to several different people 1
but could not furnish any information pertaining to the entire detail of the account. The folks even told me they did not have information regarding the details prior to a certain date 1
but could not garutee a date or method for this written confirmation 1
but could not give me a timeframe for the removal. It is now XXXX and I have yet to receive the follow up promised and do not believe the company has any intentions of retracting their mistake. This is by far the most shady dealing I've ever experienced working with any bank. It is surprising this institution is actually allowed to operate in the manner at which they do.,,CITIZENS FINANCIAL GROUP 1
but could not provide me an explanation as to why. I kept asking for them to fix the issue promptly 1
but could not resolve the issue. Then we were told to call the account resolution department at XXXX. This department then informed us that they no longer have access to the account and that we need to call XXXX XXXX at XXXX. The following morning 1
but could not reverse the funds to my account 1
but could not see all my previous payments. They refused to respond to my emails 1
but could not see my XXXX XXXX. She did assure me that I had XXXX liability in case of retroactive fraud. She further advised me to go to a bank branch for assistance ; I asked instead for a supervisor. 1
but could not share any information about {$2700.00} deposits 1
but could not tell me when the 30 days started. I mentioned it had been more then 30 days since I spoke to XXXX and asked him for the exact date of that request. He said he could not provide that date because I am not their only case 1
but could not. This company owes me {$510.00}. I saw other reviews where the company owes others more 1
but could send me a single notice ( unclear whether it was the first or final one ). She said it should arrive by the end of the business day. Then 1
but could verify that all activity within the account was fraudulent 1
but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX 1
but couldnt do it 1
but credit was not issued. 3
but credit was not issued. According to 15 USC 1602 ( f ) Credit is a right and not a privilege. I have evidence that I was discriminated against and Deprived of my rights by American Express due to the response I received. Please extend the credit line to No Preset Limit. 1
but credit was not issued. Furthermore 2
but customer service always tells me that they do not know who I should contact and that I just need to wait. Last time when I talked with a bank 1
but debt collectors can not comply with all the rules required for their business to work.,,ENCORE CAPITAL GROUP INC.,GA,30315,Servicemember,Consent provided,Web,2024-04-26,Closed with non-monetary relief,Yes,N/A,8862121 1
but deceptive. XXXX verified the account as accurate without any explanation or documentation that supports their verification. They did not conduct a reasonable or thorough reinvestigation 1
but decided to call Comenity to ask how/why I was charged interest on a {$0.00} balance. I wanted to dispute both the interest and any possible late fee. 1
but decided to just looking at American Express account 1
but declined for the same loan amount with a much lower rate and payment ( 5.99 % APR for {$25000.00} amortized over 10 years ). I believe this would be considered discrimination under both Fair Lending and ECOA laws.,,GOLDMAN SACHS BANK USA,CA,XXXXX,Older American,Consent provided,Web,2023-04-24,Closed with explanation,No,N/A,6883393 1
but defendant failed to correct reported errors ). 3
but derogatory notation remains XXXX XXXX XXXX Reported as collection with derogatory status Violations Failure to Conduct Reasonable Reinvestigation under FCRA 1681i. 2
but despite my calls 1
but despite providing all the detailsincluding the confirmation and claim number from XXXX XXXX XXXX were unable to give me any information about the status of the returned funds and are sending me in circles with the other bank.,,JPMORGAN CHASE & CO.,CA,90023,,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13072390 1
but despite these multiple attempts 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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