Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a call and was sent a letter stating that I was two months behind | 1 |
| State | Complaints |
|---|---|
| I was told by my case manager that they had finally found the money. The department who deals with late fees had taken XXXX plus out of my suspense account to cover the late fees from 2013 to current. My case manager told me that any late fees were supposed to be wrapped back into the modification at the time of closing the process. She was able to get the money back and applied to where it was supposed to go. Once again I am back on track and current for my XXXX payment. Sepember XXXX | 1 |
| Issue | Complaints |
|---|---|
| and that what I had sent in was a partial payment that was being held because it wasnt in full and was told I still owed for XXXX AND XXXX. I immediately called my case manger | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a call and was sent a letter stating that I was two months behind", and the single most common underlying issue is "and that what I had sent in was a partial payment that was being held because it wasnt in full and was told I still owed for XXXX AND XXXX. I immediately called my case manger".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against but couldnt be found leaving the department and being applied to where it should have been. I was instructed by my case manager that I still needed to make my XXXX payment that would be applied to my XXXX payment making it seem as though I only owed for XXXX. Once it was corrected my payment would work itself out. So I made it. By the third week of XXXX is "and that what I had sent in was a partial payment that was being held because it wasnt in full and was told I still owed for XXXX AND XXXX. I immediately called my case manger" in the "I received a call and was sent a letter stating that I was two months behind" product category.
Read our methodology — how this data is sourced, computed, and verified.