but despite providing all the detailsincluding the confirmation and claim number from XXXX XXXX XXXX were unable to give me any information about the status of the returned funds and are sending me in circles with the other bank.,,JPMORGAN CHASE & CO.,CA,90023,,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13072390

What the CFPB Record Shows About but despite providing all the detailsincluding the confirmation and claim number from XXXX XXXX XXXX were unable to give me any information about the status of the returned funds and are sending me in circles with the other bank.,,JPMORGAN CHASE & CO.,CA,90023,,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13072390

but despite providing all the detailsincluding the confirmation and claim number from XXXX XXXX XXXX were unable to give me any information about the status of the returned funds and are sending me in circles with the other bank.,,JPMORGAN CHASE & CO.,CA,90023,,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13072390 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I waited a, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but despite providing all the detailsincluding the confirmation and claim number from XXXX XXXX XXXX were unable to give me any information about the status of the returned funds and are sending me in circles with the other bank.,,JPMORGAN CHASE & CO.,CA,90023,,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13072390 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as I was informed the refund might take some time to process. On XX/XX/year>", and the single most common underlying issue is "and they confirmed that the funds had been returned and had already left the senders account. I also reached out to XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but despite providing all the detailsincluding the confirmation and claim number from XXXX XXXX XXXX were unable to give me any information about the status of the returned funds and are sending me in circles with the other bank.,,JPMORGAN CHASE & CO.,CA,90023,,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13072390: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.